Mac Haik Ford Lincoln

Fast Service! Mac haik always provides great service! Robert in service always delivers my car in timely manner. I wouldn’t recommended anyone to go any where else! Mac haik always provides great service! Robert in service always delivers my car in timely manner. I wouldn’t recommended anyone to go any where else! More

New Expedition I have dealt with Rick on many vehicles for work and he helped get me and my girlfriend in a new 2019 Expedition. Rick is a great guy and many other s I have dealt with Rick on many vehicles for work and he helped get me and my girlfriend in a new 2019 Expedition. Rick is a great guy and many other salesman could learn a lot from him. More

Did an ok job The folks were fine, the atmosphere ok(chair arms worn through). I was disappointed that after waiting 2 hours, I waited approximately 20 more minutes The folks were fine, the atmosphere ok(chair arms worn through). I was disappointed that after waiting 2 hours, I waited approximately 20 more minutes after my truck was off the lift before enquiring how long my truck would take, only to find it had been done before I asked. How long would I have waited if I hadn’t asked? I was the fourth person waiting when the doors opened, and my truck was the first to be taken back. I wouldn’t think a tire rotation and multi-point inspection would take that long. More

Easy Purchase My vehicle was the easiest purchase ever. Mac Haik has an incredibly professional staff who works hard to keep you informed, comfortable, and get you My vehicle was the easiest purchase ever. Mac Haik has an incredibly professional staff who works hard to keep you informed, comfortable, and get you out the door with the car you want. I highly recommend Mac Haik Ford Lincoln and Shannon Mabry, in particular. She is a true professional and she knows the car business inside and out. More

Great service Mr. Robert Gonzalez! Robert was very professional and understanding on vehicle issues, really do appreciate that you went the extra mile to take care of my car issues and Robert was very professional and understanding on vehicle issues, really do appreciate that you went the extra mile to take care of my car issues and explaining what needed to be done and why. Got my car back running good as new and looks great with my new tint. Thank ya so much sir! More

Amazing Staff! The staff was extremely friendly and helpful. My purchase went very smoothly and I never felt pressured to purchase anything I wasn't interested in. T The staff was extremely friendly and helpful. My purchase went very smoothly and I never felt pressured to purchase anything I wasn't interested in. They were very up front with everything and I felt well informed. More

Service Center Experence I decided to take out an extended warranty on my 2018 Ford Explorer Platinum. I walked into Julie Nichols office at the service center, and she made m I decided to take out an extended warranty on my 2018 Ford Explorer Platinum. I walked into Julie Nichols office at the service center, and she made my experience a delightful one. I would recommend Mac Haik Ford service center to anyone. More

Headlights and level Jared did a nice job of explaining what he was getting the installer to do. Work was done on time and with excellent quality. I will come back for my Jared did a nice job of explaining what he was getting the installer to do. Work was done on time and with excellent quality. I will come back for my next round of accessory updates. More

Salesman great Kenny was fantastic to work with. I appreciated his patience and attentiveness. It was especially nice that he was not pushy or aggressive at all. Kenny was fantastic to work with. I appreciated his patience and attentiveness. It was especially nice that he was not pushy or aggressive at all. More

Friendly Service Advisors - sub par service Being a fan of the dealership, I really wanted to like the service department. Unfortunately I came away feeling that they were just inept. I had o Being a fan of the dealership, I really wanted to like the service department. Unfortunately I came away feeling that they were just inept. I had originally called in to make an appointment for three things 1) Oil Change 2) Check Engine Light 3) enable a gauge for DPF % gauge on a 2018 F250. I was told that it may be 1-2 days for them to diagnose the Check Engine Light, but everything else was fine. After calling in at the end of the first day, I was extremely disappointed to hear that my truck had not even been touched - Keep in mind my appointment was for 7am that day. The second day they diagnosed the Check engine light (I had basically already told them the issues they just confirmed it was a REGEN issue) but offered no explanation as to why it was occurring. They also could not figure out how to enable the DPF gauge - also keep in mind this is a pretty common request on a diesel truck. I purchased an OBD scanner and enabled it myself with FORSCAN. As I said at the top of this review, I do really like the dealership. Hopefully someone that has the ability to make changes reads and acts on this review - incredibly disappointing experience More