Maita Toyota of Sacramento

Duplicate Review I had a very good experience with Bob Picchi. I already provided one review. Now I am being asked to complete another. It is overkill. I had a very good experience with Bob Picchi. I already provided one review. Now I am being asked to complete another. It is overkill. More

Good customer service I brought my car in for replace a brand new ignition key system. They did a good job. Waiting area is clean and big. Most of the workers are friendly! I brought my car in for replace a brand new ignition key system. They did a good job. Waiting area is clean and big. Most of the workers are friendly! More

Great! My experience was stellar! Tim was helpful and friendly! The finance person was efficient, not pushy, and also very friendly. I will come back to Mait My experience was stellar! Tim was helpful and friendly! The finance person was efficient, not pushy, and also very friendly. I will come back to Maita for sure. More

It was a good experience Because of the good service and good communication friendly employee and have care about customers. I appreciate your hard working, and I am happy fro Because of the good service and good communication friendly employee and have care about customers. I appreciate your hard working, and I am happy from ur service More

Service 120,000 Good service, friendly, knowledgeable. Good to be able to select specific service based on need. I would recommend the dealership service to others. A Good service, friendly, knowledgeable. Good to be able to select specific service based on need. I would recommend the dealership service to others. Also was informed that they will price match on tires and now more competitive. More

2nd vehicle purchase at Maita Toyota No pressure sales person and competitive pricing. We have worked with Colette previously and found her to be very pleasant to work with and very help No pressure sales person and competitive pricing. We have worked with Colette previously and found her to be very pleasant to work with and very helpful. More

Long wait for a scheduled appt. Andrew was great wasn’t his fault that my car might need new brakes and tires soon... even though I only bought the car 3 months ago. When I pulled up Andrew was great wasn’t his fault that my car might need new brakes and tires soon... even though I only bought the car 3 months ago. When I pulled up I was the third car in line and no one acknowledged me and I was a good 15 minutes. They offered a free car wash but then didn’t do it so I had to ask again and wait even longer to get that. and I choose to do the tire rotation but didn’t know it would be a 25 dollar charge until Andrew told me. So for only having the car 3 months I feel a little sad I will need new tires so soon, next 5,000 miles. I will have spent more money on this car this year then I did my 97 Cadillac I had for 3 years. so Andrew again great easy to talk to and listened to me vent. Just feel like the car I received could have been a little more upfront with what could be wrong with it. I didn’t think to ask because it was new and only had 17,000 miles. I also didn’t receive a full tank of gas when bought it, literally the gas light came on driving the car off the lot and I was missing the rear floor mat. Little things that matter when you by a 18,000 car that I will pay 30,000 for. but you asked me to do the survey so I answered honestly. More

4 new tires and alignment I knew I needed new tires. My service manager Marlon provided a printout of some options. I did some homework and liked what I read, so made the appoi I knew I needed new tires. My service manager Marlon provided a printout of some options. I did some homework and liked what I read, so made the appointment. All was done in the time quoted. Very happy with the work and experience. More

Normal Maintenance Came in for normal maintenance oil change and tire rotation. I was in and out in and back to work in 70 minutes. Thank you Bob Picchi - service adviso Came in for normal maintenance oil change and tire rotation. I was in and out in and back to work in 70 minutes. Thank you Bob Picchi - service advisor. More

Took longer than expected. Arrived at the service area, parked my car and I was just going to throw some trash in the garbage when a young guy assisting a customer ahead of me r Arrived at the service area, parked my car and I was just going to throw some trash in the garbage when a young guy assisting a customer ahead of me rudely said, "Stay in your car!" Not very welcoming. Waiting area was nice. Had to wait an extra 20 min. due to filter that needed replacement. A text message was sent which I did not see immediately. No one approached to let me know and I was just at the waiting area. There's room for improvement... More