73 Reviews
Write a ReviewDealership Experience
5 yrs, 8 mos
Languages Spoken
English
73 Reviews of Colette Shouger
February 28, 2024
Overall our experience was positive. Test drive and sales process was excellent. However financing took way too long. After all documents were signed high pressure to buy extras and guil Test drive and sales process was excellent. However financing took way too long. After all documents were signed high pressure to buy extras and guilt trip when we declined, unprofessional. More
Other Employees Tagged: Soney Vasquez
May 09, 2023
Never had a problem here - this is a great shop with honest folks. I have bought 2 Toyotas b/c of this dealer honest folks. I have bought 2 Toyotas b/c of this dealer More
Other Employees Tagged: Angel Cruz
November 08, 2022
I had a bad experience with trying to buy a car. . The first car broke down on me within 24 hours that I got the car and then for months driving in a rental and the members of Toyota showed no concer . The first car broke down on me within 24 hours that I got the car and then for months driving in a rental and the members of Toyota showed no concern for me.. Recently had to get another car they found for me but had to come out more money so yes had a bad experience with Toyota.. More
January 03, 2022
My online service appointment was not registered at the service counter but I was registered service counter but I was registered More
Other Employees Tagged: Val Valadez
August 05, 2021
We drove 2 hrs to Sacramento specifically because they had the best deal on Rav4 Prime. The physical location is great - they have nice amenities while you wait for financing/paperwork. Our salesperson, C had the best deal on Rav4 Prime. The physical location is great - they have nice amenities while you wait for financing/paperwork. Our salesperson, Colette, went above and beyond to help us and we are very grateful for her help. On top of a great deal, she agreed to take our 1995 Corolla for a small trade in even though the appraiser/auction guy didn't want to deal with it. Only issue is the dealership did not give us our charging cord that comes with the vehicle and now we have to wait for it to be mailed. If I could go 4.5 stars, I would, not sure that deserves a full star deduction. Thanks for the help Maita and a special thank you to Colette. More