Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maita Toyota of Sacramento
Sacramento, CA
5,198 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,198 reviews
June 04, 2018
I was satisfied with your maintenance service Good job was done! Well, there wasn't any attention that I've mentioned about my own fluids, so I get extra charges. Nevertheless, I'm satisfied with Good job was done! Well, there wasn't any attention that I've mentioned about my own fluids, so I get extra charges. Nevertheless, I'm satisfied with your maintenance service. More
by AK362096
Verified CustomerEmployees Worked With
Marlon Nonog
June 04, 2018
Could have been better Service rep asked me to call Uber for a pick up since Maita shuttle is no longer available. EXCUSE ME....Maita should call Uber as a courtesy to the c Service rep asked me to call Uber for a pick up since Maita shuttle is no longer available. EXCUSE ME....Maita should call Uber as a courtesy to the customer. Likewise, a call from Maita that the car is ready for pickup should asked if a ride is need, if so customer rep will make the call to Uber for pick up; unless customer indicates that there is a ride available. SHAME, SHAME.... Luckily another service rep was able to hear that I don't use a cell phone and offered to call Uber on my behalf. That's real customer service. Kudos for him - but not for her. Cost to inspection should be on a scale. $149 to find out that it was a leakage and that a $30+ gas cap was needed. WOW.....$180+ later. With your updated machinery, I am sure it didn't take over an hour to detect the leakage especially when gas caps is a common problem. More
by WHALEROWLITA
Employees Worked With
Junko Case
June 04, 2018
Satisfied I had my first maintenance service recently, and it was efficient. I was in and out of there in 1 hour. The customer lounge is great, too. I had my first maintenance service recently, and it was efficient. I was in and out of there in 1 hour. The customer lounge is great, too. More
by HOLLIBILLY
Employees Worked With
Marko Glubochansky
June 04, 2018
Prompt, Quick and Efficient Service This was just a 15k service--which is provided free. I was there just over an hour and was promptly attended to and the service was performed as sche This was just a 15k service--which is provided free. I was there just over an hour and was promptly attended to and the service was performed as scheduled and on time. More
by INUM
Employees Worked With
Bethany Arntzen-Garcia
June 04, 2018
3 1/2 Hour Oil Change My recent experience at Maita service center was extremely disappointing. I came in for a courtesy oil change for which I had an appointment. This a My recent experience at Maita service center was extremely disappointing. I came in for a courtesy oil change for which I had an appointment. This appointment was confirmed by the service center and I showed up 10 minutes ahead of my scheduled appointment. I was told that the entire service would take 1 hour. After 2 hours of waiting, I had to hunt down my service manager to be told that they were waiting on a part (the oil filter). Given that I had made an appointment for this service it would be understandable to assume that this part would have been acquired ahead of said service. I was told it would be about another hour. I did not drive off the lot for another 90 minutes. While they did comp me with another free oil change, this degree of poor service is unacceptable and I am contemplating whether or not I want to capitalize on another “free” oil change as I don’t want to kill another day. The least they could have done was offer me some coffee or something complimentary from their snack bar. More
by CSYMKO
Employees Worked With
Marlon Nonog
June 04, 2018
Excellent, quick service I always come to Maita for service on my older Prius. They are always friendly and helpful, and get the job done right and quickly. I always come to Maita for service on my older Prius. They are always friendly and helpful, and get the job done right and quickly. More
by BeeJaa
Employees Worked With
Eddie Sanchez
June 03, 2018
Toyota Corolla 2018 I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service departm I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service department was able to fixed it right away. More
by 4kmatias
Employees Worked With
June 03, 2018
Purchased 2018 RAV 4 AWD Limited Jonny del la Cruz was an excellent sales person and we would be happy to buy from him again. He provided help a few days after the sale on an Entune i Jonny del la Cruz was an excellent sales person and we would be happy to buy from him again. He provided help a few days after the sale on an Entune issue I was having with the car - great follow-up Jonny. Thanks. More
by JONMTB
Employees Worked With
Jonny De La Cruz
June 03, 2018
I Felt Invisible When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makesh When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makeshift podium/desk) did not acknowledge, greet, approach, or assist me. I lingered a bit; yet, still, I was not assisted. I decided to go inside... I had to initiate greetings with the first individual I could make eye contact with. Needless to say, I was not greeted by a single Toyota employee / servicemen(women) even though several of them looked my way. A number of them were not even occupied. Disappointing "service" that I will not be returning for in the future. Little courtesies go a long way. More
by AMZGRC
Employees Worked With
T. Higgins; Ziarmal; Lou[i]sa
June 02, 2018
Helpful from start to finish From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attenti From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attentive, friendly and over-the-top helpful. I really felt like they cared about my car buying experience and didn't rush me through any part of it. Follow up service after the sale has been just as great. Highly recommended. More
by Lulu
Employees Worked With
Erika, Victor, 2 others that explained tech features (names??, sorry), Eric Pedersen
