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Maita Toyota of Sacramento
Sacramento, CA
5,205 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,205 reviews
June 04, 2018
Prompt, Quick and Efficient Service This was just a 15k service--which is provided free. I was there just over an hour and was promptly attended to and the service was performed as sche This was just a 15k service--which is provided free. I was there just over an hour and was promptly attended to and the service was performed as scheduled and on time. More
by INUM
Verified CustomerEmployees Worked With
Bethany Arntzen-Garcia
June 04, 2018
3 1/2 Hour Oil Change My recent experience at Maita service center was extremely disappointing. I came in for a courtesy oil change for which I had an appointment. This a My recent experience at Maita service center was extremely disappointing. I came in for a courtesy oil change for which I had an appointment. This appointment was confirmed by the service center and I showed up 10 minutes ahead of my scheduled appointment. I was told that the entire service would take 1 hour. After 2 hours of waiting, I had to hunt down my service manager to be told that they were waiting on a part (the oil filter). Given that I had made an appointment for this service it would be understandable to assume that this part would have been acquired ahead of said service. I was told it would be about another hour. I did not drive off the lot for another 90 minutes. While they did comp me with another free oil change, this degree of poor service is unacceptable and I am contemplating whether or not I want to capitalize on another “free” oil change as I don’t want to kill another day. The least they could have done was offer me some coffee or something complimentary from their snack bar. More
by CSYMKO
Employees Worked With
Marlon Nonog
June 04, 2018
Excellent, quick service I always come to Maita for service on my older Prius. They are always friendly and helpful, and get the job done right and quickly. I always come to Maita for service on my older Prius. They are always friendly and helpful, and get the job done right and quickly. More
by BeeJaa
Employees Worked With
Eddie Sanchez
June 03, 2018
I Felt Invisible When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makesh When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makeshift podium/desk) did not acknowledge, greet, approach, or assist me. I lingered a bit; yet, still, I was not assisted. I decided to go inside... I had to initiate greetings with the first individual I could make eye contact with. Needless to say, I was not greeted by a single Toyota employee / servicemen(women) even though several of them looked my way. A number of them were not even occupied. Disappointing "service" that I will not be returning for in the future. Little courtesies go a long way. More
by AMZGRC
Employees Worked With
T. Higgins; Ziarmal; Lou[i]sa
June 03, 2018
Toyota Corolla 2018 I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service departm I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service department was able to fixed it right away. More
by 4kmatias
Employees Worked With
June 03, 2018
Purchased 2018 RAV 4 AWD Limited Jonny del la Cruz was an excellent sales person and we would be happy to buy from him again. He provided help a few days after the sale on an Entune i Jonny del la Cruz was an excellent sales person and we would be happy to buy from him again. He provided help a few days after the sale on an Entune issue I was having with the car - great follow-up Jonny. Thanks. More
by JONMTB
Employees Worked With
Jonny De La Cruz
June 02, 2018
Helpful from start to finish From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attenti From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attentive, friendly and over-the-top helpful. I really felt like they cared about my car buying experience and didn't rush me through any part of it. Follow up service after the sale has been just as great. Highly recommended. More
by Lulu
Employees Worked With
Erika, Victor, 2 others that explained tech features (names??, sorry), Eric Pedersen
June 02, 2018
Service Appointment Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and prof Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and professional. More
by WAYB
Employees Worked With
Bethany Arntzen-Garcia
June 02, 2018
They forgot Customer Services On May 16th purchased a Toyota Corrolla. I new what car I was going to purchase but not where. The reason I picked Maita was because it was a dealers On May 16th purchased a Toyota Corrolla. I new what car I was going to purchase but not where. The reason I picked Maita was because it was a dealership with a name I knew. But after purchasing the car, and agreeing to come up in price by $500, I had the worst experience. They had me waiting to see the last person before viewing my paperwork, over an hour, might have been an hour and a half wait. Then I was very tired of waiting they showed me the carfax that let me know their had been an accident but did not give me any information. They were the owners of the car when the accident occurred but I did not realize that. Also, I had great credit and they finaninced me with terrible rates. I was so mad, they did not take care of me as a customer. They are looking out lonely for themselves. When I told Ron how I felt. He said, I don't pick the fanancing. And your upset because you had a long wait? More
by LITTLERAYOFSUNSHINE500
Employees Worked With
Ron Wilson
June 01, 2018
better care of belongings. I was pleased that my truck ac was fixed but the disarray that my truck interior was in was unacceptable. My glove box items looked like they were ut I was pleased that my truck ac was fixed but the disarray that my truck interior was in was unacceptable. My glove box items looked like they were utterly thrown back in. I would suggest in the future if items are removed from a storage area that they are placed in a bag and returned in the bag so as not to just throw the items back in, especially the glove box. Very unsettling. This is not the first time either. To check the cabin filter you have to remove the glove box. It seems like it could be done with more care. More
by Kevin,
Employees Worked With
Mark Hylton
