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Maita Toyota of Sacramento

Sacramento, CA

4.2
5,733 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,733 reviews

August 09, 2018

Not a good review very stressful experience and poor customer service until Chuck Dean helped clear up the problems I will not go back to this dealership because of po More

by ELLENREBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Receptionist, RICHARD MIDSON, Chuck Dean
Aug 10, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor sales and service experience. We will use this information to improve our sales and service performance in the future.

August 09, 2018

Great Service I thought my experience was rather pleasant. Great Service. Tim was very professional and courteous. I was there for a 30,000-mile maintenance. I wa More

by mikeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM
August 09, 2018

New Car Purchase and 30 year customer I just bought my third Camry from Maita. Sophia was my sales associate and Mike helped with financing. They were excellent. I have been going to Maita More

by LOTTE.COLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Sayad, Mark Hylton
August 09, 2018

Exceptional Customer Service Jason provided exceptional customer service. I was having an urgent issue and he helped me resolve it in a timely manner. Will definitely recommend h More

by PALERUT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
August 09, 2018

Fair & Honest Maita's service center far exceeds my expectations. I've had really bad experiences with mechanics trying to get over on me because I'm a female and I More

by NWHAMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
August 09, 2018

The experience was great . A representative stepped up to my vehicle within a few moments of my arrival, it took about 10 minutes to arrange the servicing and my vehicle wa More

by B DOUGHTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Munoz
August 09, 2018

Service writers are in no hurry to help costumers I didn’t have an appointment...The service writer ignor me until I asked for help. There glued to there chair unless you have a appointment. More

by SAMGUARDADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Sanchez, Bethany Arntzen-Garcia, Jason Saephanh
August 08, 2018

Maita service is awesome!!!! Although we moved from Sacramento down to the Bay area of 4 years ago, we continue to bring our Prius to Maita for service. It's that good. Thanks More

by REILLYJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
August 08, 2018

32k for a PU and no wash? 32 thousand AND I purchased the extra warranties and coverage. In for 15k maintenence and no comp truck rinse or wash? When I mentioned this as I pic More

by GINASAL47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of names
August 08, 2018

Bad customer services I bought warranty for my car up to 50000 miles, but they refused to chang my car oil to 45000, they told me next time come we’ll chang when I went the More

by AMIRZADAMOHAMMADSULAIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name. The front desk man on Monday the 6th of August
Aug 10, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor service experience. We will use this information to improve our service in the future.

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