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Maita Toyota of Sacramento
Sacramento, CA
5,501 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,501 reviews
June 03, 2018
I Felt Invisible When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makesh When I pulled into the appointment lane [for my scheduled appointment], the attendant (and there was a young man stationed beside my car - at a makeshift podium/desk) did not acknowledge, greet, approach, or assist me. I lingered a bit; yet, still, I was not assisted. I decided to go inside... I had to initiate greetings with the first individual I could make eye contact with. Needless to say, I was not greeted by a single Toyota employee / servicemen(women) even though several of them looked my way. A number of them were not even occupied. Disappointing "service" that I will not be returning for in the future. Little courtesies go a long way. More
by AMZGRC
Verified CustomerEmployees Worked With
T. Higgins; Ziarmal; Lou[i]sa
June 03, 2018
Toyota Corolla 2018 I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service departm I am very satisfied with my third Toyota car purchase in Maita Toyota. My latest latest Toyota has a side mirror issue but maita service department was able to fixed it right away. More
by 4kmatias
Employees Worked With
June 02, 2018
Service Appointment Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and prof Staff were very helpful in getting car serviced. Kept me informed on status of service, explaining clearly what was being done. Very friendly and professional. More
by WAYB
Employees Worked With
Bethany Arntzen-Garcia
June 02, 2018
They forgot Customer Services On May 16th purchased a Toyota Corrolla. I new what car I was going to purchase but not where. The reason I picked Maita was because it was a dealers On May 16th purchased a Toyota Corrolla. I new what car I was going to purchase but not where. The reason I picked Maita was because it was a dealership with a name I knew. But after purchasing the car, and agreeing to come up in price by $500, I had the worst experience. They had me waiting to see the last person before viewing my paperwork, over an hour, might have been an hour and a half wait. Then I was very tired of waiting they showed me the carfax that let me know their had been an accident but did not give me any information. They were the owners of the car when the accident occurred but I did not realize that. Also, I had great credit and they finaninced me with terrible rates. I was so mad, they did not take care of me as a customer. They are looking out lonely for themselves. When I told Ron how I felt. He said, I don't pick the fanancing. And your upset because you had a long wait? More
by LITTLERAYOFSUNSHINE500
Employees Worked With
Ron Wilson
June 02, 2018
Helpful from start to finish From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attenti From the first phone call, to the test drive and financing, and then through the tutorial on my new car's tech features, everyone at Maita was attentive, friendly and over-the-top helpful. I really felt like they cared about my car buying experience and didn't rush me through any part of it. Follow up service after the sale has been just as great. Highly recommended. More
by Lulu
Employees Worked With
Erika, Victor, 2 others that explained tech features (names??, sorry), Eric Pedersen
June 01, 2018
Maita Toyota service experience Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few services with steve, two recalls with Lee, and one CSP with Bob. I'm really happy and highly recommend all Toyota Owners to do business with them More
by Nhanboss
June 01, 2018
Great Customer Service Brian from service helped me. He helped me with my 2005 Toyota 4Runner. I highly recommend them. Ask for Brian when you go to service Brian from service helped me. He helped me with my 2005 Toyota 4Runner. I highly recommend them. Ask for Brian when you go to service More
by INFO59
Employees Worked With
Brian Butcher
June 01, 2018
Best overall experience. Large comfortable waiting area, and believe me the dealership is busy, and you will wait so be prepared. And the wait and the drive will be worth it. Large comfortable waiting area, and believe me the dealership is busy, and you will wait so be prepared. And the wait and the drive will be worth it. More
by RPARI88067
Employees Worked With
Eddie Sanchez
June 01, 2018
Convenience over costs Great customer service, but the cost of parts and labor is through the roof. Wish they offered coupons on the spot like other shops. Marlon was great Great customer service, but the cost of parts and labor is through the roof. Wish they offered coupons on the spot like other shops. Marlon was great in telling me the costs up front and providing an Uber to and from work. More
by Jp3556
Employees Worked With
Marlon Nonog
June 01, 2018
Excellent Service - As Usual I save been going to Maita Toyota for service on my Prius since it was new in 2012 - first under warranty and now out of warranty. I appreciate that I save been going to Maita Toyota for service on my Prius since it was new in 2012 - first under warranty and now out of warranty. I appreciate that they remind me when service is due. It is easy to schedule online. The guy that starts the process - Art - is unfailingly friendly and efficient. Even though I always choose an afternoon appointment because of my work schedule, i find the wait time totally reasonable. The waiting room is pleasant and the service people are also friendly and efficient. My only suggestion is to bring back the car wash ... I really miss that. I would be willing to may a small fee for an exterior carwash that would save me a trip to another carwash. More
by User-d4def86e14
Employees Worked With
Art and Terrance
