Maita Toyota of Sacramento

MECHANICS ARE UNTRAINED/NO QUALITY CONTROL I had to bring my car in on four separate occasions for the same issue due to the fact that the "mechanics" didn't notice their error on the first go I had to bring my car in on four separate occasions for the same issue due to the fact that the "mechanics" didn't notice their error on the first go 'round. They had connected some hoses incorrectly and didn't notice that error until the fourth visit. It was suggested to me that there was a larger issue, or that perhaps I should get a quote for my car so that I could have it for a trade-in. Turns out I didn't need a new car, just a new mechanic. I will definitely find one. The service coordinators on the inside of the building went out of their way to help. This issue is not about customer service, it is about having poorly trained technicians in the shop who don't know what they are doing. Clearly, the issue goes from there all the way to the top of the chain because it took 4 visits to rectify the issue. More

The did a good job. Everyone was nice and friendly. I got to test drive the car I wanted. It did take four hours to do all the paper work. However the car was worth it. Everyone was nice and friendly. I got to test drive the car I wanted. It did take four hours to do all the paper work. However the car was worth it. More

Very helpful They answered all of our questions We went through True car and got a great price. Everyone was very helpful and very thorough explaining the radio and sensors in the car. Nice experien We went through True car and got a great price. Everyone was very helpful and very thorough explaining the radio and sensors in the car. Nice experience. More

Quick, but questionable I took my '17 Tacoma in for its 10K mile service (oil, rotate tires, top off fluids), which is free under the Toyota Care program. The service adviser I took my '17 Tacoma in for its 10K mile service (oil, rotate tires, top off fluids), which is free under the Toyota Care program. The service adviser seemed a bit annoyed while checking me in because there was some type of name mix up on the Toyota Care account and she needed "management" approval to correct it. While checking out, about an hour later, my adviser mentioned that she did take care of the name mix up. Thanks. A day or two after the service I happen to check the tire pressure (via HUD screen/TPMS) and all tires were set about 8-10 psi too high. I confirmed the TPMS reading with a manual gauge while airing down to the Toyota recommended 30 psi (cold). Not a huge deal, but I'm glad I noticed it before much longer. Having tires set too high, or too low, can prematurely wear them out. It can also adversely affect ride comfort, grip, road noise, etc. This reminds me that I should check my oil now. Hopefully that's not overfilled, too. More

Painless Process Maita Toyota made the typically horrendous new car buying experience painless and almost fun. Arranged a price through AAA and Maita delivered with t Maita Toyota made the typically horrendous new car buying experience painless and almost fun. Arranged a price through AAA and Maita delivered with the perfect car and at a great price. The whole thing took less than 2 1/2 hours from walking in to driving out. Beats the daylights out of the Automall folks. More

I was at the right Dealer at the right time Sami was the best of the best, he made things happen. In a very professional way. He answered all my questions very throughly. Marko made th Sami was the best of the best, he made things happen. In a very professional way. He answered all my questions very throughly. Marko made this sale very easy for me he asked what I'm looking for and the options i wanted on the truck. Very knowledgeable about the inventory. he is a very kind gentleman. i will ask for him on my next purchase. I want to thank Marco for being a professional at his job, in selling cars and trucks, very knowledgeable his the cars and trucks, very helpful. More