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Maita Toyota of Sacramento

Sacramento, CA

4.0
5,213 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,213 reviews

February 20, 2018

Amazing!!! Mariah is amazing and made sure she explained all of my options. She took such great care of me while there making sure I was comfortable. No one was More

by IBEEDLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARIAH SWENSON
February 20, 2018

Knew what I wanted No pressure to buy what was on the lot. Had to order truck I wanted. Apparently shipping was a disaster - It took 2.5 months from ordering to delive More

by LES95726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny De La Cruz
February 19, 2018

very satisfied Priscilla was very professional in her interactions with me. I am pleased to receive free tire rotation with the previous purchase of my tires. My Ser More

by ANDREASLAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2018 -

Maita Toyota of Sacramento responded

Thank you for the kind words about Priscilla and our lifetime tire program. We appreciate that you take the time to submit a review. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

Always so helpful. The people there are always super polite and very quick. I took my 2016 Toyota Sienna in for a recall repair and was under the assumption the repair w More

by jenniferrehg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE BOYD, Mike Koscielak
February 19, 2018

CORDIAL AND FRIENDLY ATTENTION The staff at the service center were tops. Professional, attentive, friendly and helpful in ever way. Had the Karr Security System installed along w More

by MIKEBRADARIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
Feb 19, 2018 -

Maita Toyota of Sacramento responded

We very much appreciate your time in reviewing Brian and the processes that we have put into place to make your visit quick, easy and convenient. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

A little confusing for a first timer. First time customer for a 6 month service on my new car. The first person I spoke with does not identify himself. I thought he was the service write More

by Jeannette
Recommend Dealer
Yes
Employees Worked With
Ryan Giffin
Feb 19, 2018 -

Maita Toyota of Sacramento responded

I apologize for our lack of communication. Your visit sounds like we never talk about the customer experience or perform walkthroughs with new employees and existing employees to ensure that your experience is not the norm. We regularly perform these exercises to make sure that our customers are not left wondering what the next step might be. I will be more diligent in my training and am not expecting that this will happen to you or any other customer again. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

Truly exceptional service! I came in for my 35k service and also had some brake noise for my 2015 Rav. Turns out I was due for new front brake pads. Bob, my service advisor, was More

by ROCCOBASS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
Feb 19, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Bob for his exceptional service. We are fortunate to work with him and witness his customer first attitude every day. Thank you, Mike Latham Service Director Maita Toyota

February 19, 2018

Very accommodating to my schedule Easy process to get the car I want in the color I want with an excellent price. Mike Boyd was always available when I called. He was very accommodat More

by Y0UNGATHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos (M Boyd's manager) - introduced himself, Woman (unknown) - gave me info re Aha, Sami Bolad, MIKE BOYD
February 19, 2018

My Corolla service As always the staff was knowledgeable and professional. Steve Morris made sure the car was ready for me in one day and the mechanic discovered what co More

by JANR228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
Feb 20, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to recognize Steve and his team of technicians and their diligence to your satisfaction and vehicle health. Thank you, Mike Latham Service Director Maita Toyota

February 16, 2018

Maintenance Service department is great. Efficient check in, service and was on my way in time. Cared for my vehicle and made sure it was clean and protected. More

by MATTEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Valdez
Feb 16, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

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