Maita Toyota of Sacramento

On 03 Feb 2014 I hit a small pile of dirt with the front bumper of my 2014 Toyota Camry while moving less than 3 mph causing the bumper to become disconnected from the passenger side of the vehicle. The bu bumper of my 2014 Toyota Camry while moving less than 3 mph causing the bumper to become disconnected from the passenger side of the vehicle. The bumper had a little bit of dirt on it which I had left on to show the advisor when I brought the car in. He said he noticed a Ding, Dent, or Scratch on the bumper where the Dirt was located. After car was taken to the back to be checked, it was brought back and they told me the Bumper Mounts were broke and would not hold the Bumper and that I needed a new Bumper and possibly paint. The car still had the dirt on the Bumper and the Bumper was still disconnected. I took the car home and cleaned the dirt away and the Bumper had no Ding, Dent, or Scratch anywhere on it. I then took a look at the Bumper mounts and was able to reconnect them with no problem at all since there is only about a 1/4 inch Lip that holds the Bumper on. It took me all of 15 minutes to fix. On about 10 Feb I took the car back and asked to talk to the Service Director Mike Latham and showed him the Bumper and asked if he could see any Damage as described on work order Invoice # 262489 and of course he could not and also could not explain why his service department did not even look at my car when they took it to the back, and why they wanted me to buy a new Bumper. No reply. I will never take this car or any car to them again. Also I have purchased 5 cars from Maita, but no more. Camry is not like it used to be. More

I am extremely pleased with my purchase. We absolutely loved the facility and the service. Lance, thank you very much for all of your time and help! I appreciate everything you did to make the transaction loved the facility and the service. Lance, thank you very much for all of your time and help! I appreciate everything you did to make the transaction and experience as smooth as possible. Once again, thank you! More

Dean Walton was very helpful and friendly during our new car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and witho car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without drama. No surprises, just a good deal presented and finished quickly. We'll definitely be back during our next car purchase. More

We go to see Dean when it is time for a new car. Love his customer service and the vehicles at Toyota. Our family has a long relationship with them and will contiue to with service like this. Thanks!! customer service and the vehicles at Toyota. Our family has a long relationship with them and will contiue to with service like this. Thanks!! More

I spoke with several dealerships and was hesitant to purchase after my experience with a different dealership in 2002. While working with the Maita Toyota team I have a whole new outlook on buying a ca purchase after my experience with a different dealership in 2002. While working with the Maita Toyota team I have a whole new outlook on buying a car. I appreciated the no pressure buying experience and I'm in love with my 2014 Camry!!! They have a new loyal customer. More

We are return customers to Maita Toyota. This is the third Toyota that we've leased through this ealership. All of our service work has been done at the dealership. Our six-year experience with the de third Toyota that we've leased through this ealership. All of our service work has been done at the dealership. Our six-year experience with the dealership, sales and service staff, has been top notch. They always follow-up, sevice or sales, to make sure that we - as customers - are satisfied with our experience with the dealership. We've ALWAYS been reated as valued customers by everyone at the dealership. We're real fans and will recommend Maita Toyota without reservation to family and friends. More

This was my first time purchasing a new vehicle, I decided to lease a brand new Toyota Corolla. The price was amazing and Dean took really good care of me. He & Sammy were both very helpful a knowledg decided to lease a brand new Toyota Corolla. The price was amazing and Dean took really good care of me. He & Sammy were both very helpful a knowledgeable. I felt comfortable with the staff and trusted their advice when it came to finalizing the lease and Toyota Care & Karr options. Over all a fabulous first experience!!! More

I enjoyed dealing with Mehdi, he was courteous and professional with a good sense of humor. I had no problem contacting Mehdi and he was quick to respond. He provided me with plenty of information to professional with a good sense of humor. I had no problem contacting Mehdi and he was quick to respond. He provided me with plenty of information to make my decision, never pressured me and made the overall experience quick and easy. More

Sophia was wonderful. I would recommend her to anyone. She was kind, caring and not pushy. I was there to buy a car so it really wasn't necessary and I appreciated her picking up on this very much. When She was kind, caring and not pushy. I was there to buy a car so it really wasn't necessary and I appreciated her picking up on this very much. When the manager came out to negotiate the deal, it was a little uncomfortable but Sophia handled it well. I had gotten a lower price via the internet by email from another dealer. When I showed the email to the manager, he honored the lower price. I also thought it was strange for the F & I manager to tell me after I committed to buying the car that the security system was a $425 add-on but I could deactivate it and not incur the expense. I understand why this was the case but would have appreciated knowing it as part of the price negotiation. In the end, I would have still bought it. Just would have preferred knowing it in advance. Paul was great and he did a good job wrapping up the paperwork. More

I was in the market for a new 2014 Toyota Prius and emailed all the dealerships in a 75 mile radius. Dean had the lowest price and provided fast and professional service. He made the buying experience emailed all the dealerships in a 75 mile radius. Dean had the lowest price and provided fast and professional service. He made the buying experience as smooth as buying a car can be. When I came in to talk to him, he stayed after his shift was over to help me out. He didn't pressure me into anything i wasn't interested in and made the whole process enjoyable. More