3,953 Reviews of Maita Toyota - Service Center
Excellent service I always receive outstanding customer service when I bring my Prius in for maintenance. The only complaint on my last visit is that the wait time to g I always receive outstanding customer service when I bring my Prius in for maintenance. The only complaint on my last visit is that the wait time to get checked in and getting my car when I was picking up was slower than usual. It seemed to be more crowded than normal. More
Outstanding customer service, as anticipated. We are always satisfied and delighted by the service we receive at this dealership. Everyone is knowledgable, friendly and attentive. We highly reco We are always satisfied and delighted by the service we receive at this dealership. Everyone is knowledgable, friendly and attentive. We highly recommend this service department, More
Great service as always! Luis always provides great service and is very thorough with the results and going over the options. I highly recommend Maita Toyota for servicing yo Luis always provides great service and is very thorough with the results and going over the options. I highly recommend Maita Toyota for servicing your vehicle. More
Appointment 2/4/2020 Had appointment for 8:59 am and the representative was promptly at my car door when I pulled in. The Service Advisor was very thorough, reviewed the Had appointment for 8:59 am and the representative was promptly at my car door when I pulled in. The Service Advisor was very thorough, reviewed the service requirements with me and saw to it that my car was serviced and ready for pick up just as promised. The Courtesy car was was a bit disappointing however as a lot of soap deposits left on my car, requiring me to get it rewashed. Overall, pleased with my work done on my car. More
Service department listened to my concerns about automatic door locks. Andrew went the extra mile and try to remedy the problem. I appreciate it that very much. Everyone was very courteous. automatic door locks. Andrew went the extra mile and try to remedy the problem. I appreciate it that very much. Everyone was very courteous. More
Excellent service on Oil Change. It was a grade appointment. I came on time as scheduled, and been served within 5 minutes (no waiting time}. Karina took me in, and discussed detailed It was a grade appointment. I came on time as scheduled, and been served within 5 minutes (no waiting time}. Karina took me in, and discussed detailed what service I needed for my car. Service were been done in 35 mins, and I have a call from Karina about it. I'm really satisfied with the service. More
MAITA TOYOTA always provides fast, friendly and professional service. I also really enjoy the mini cafe they have in the customer waiting area. Worth every penny! professional service. I also really enjoy the mini cafe they have in the customer waiting area. Worth every penny! More
Service Advisor are great! I have been taking our vehicles to Kaita for many years and have always received great service and sound advice. The advisors are knowledgeable and ta I have been taking our vehicles to Kaita for many years and have always received great service and sound advice. The advisors are knowledgeable and take the time to explain everything in detail. They do not attempt to take advantage of you re additional services, etc. More
key success From the phone operator to the person that guided me through they worked to help get me to having 2 keys that will be very good for a long time. Thin From the phone operator to the person that guided me through they worked to help get me to having 2 keys that will be very good for a long time. Things worked out to be less than the promised time and since the key was in stock I was very happy to do one stop shopping. I am very grateful for having it completed in half the time promised. It was almost exactly the price promised. More
Consistently great. David was helpful and let me know up from what costs would be.He was great!!! I can't give 5 stars due to the person who took my call for the appt. to David was helpful and let me know up from what costs would be.He was great!!! I can't give 5 stars due to the person who took my call for the appt. told me I could get the coupon. Once checked in I was told I could not due to the type of vehicle I had. Provide coupon deals to all cars even if a little higher for one type. Plus, this time it took a while to get to a customer service person. They usually have someone available immediately. Additionally, once I got my car back the settings were changed and the seat had been changed. Don't change my settings!!!! It looked like my radio and fan settings were not working. Also, you can back the seat up but don't change the back settings!!! They don't have to drive far for the service so leave the seat alone other than backing it up. It took me 5 minutes or more to get every back and I am still having issues getting the seat where I want it again. More