Maita Toyota - Service Center

Happy from your customer service Professional staff nice behavior, fast process of documentations and services,I am happy that always service my car with Toyota, wish you all the best Professional staff nice behavior, fast process of documentations and services,I am happy that always service my car with Toyota, wish you all the best. More

Loose gas cap Got in my car after a day of work. Check engine light and a message saying Take to dealership on my dash. Called Maita and the last asked if the light Got in my car after a day of work. Check engine light and a message saying Take to dealership on my dash. Called Maita and the last asked if the light was solid or blinking. It was solid. She said don’t drive it and have it towed immediately. I was already on the road when I called, so when I got home I called a tow truck. Mind you I bought this car brand new and it only has 10,000 miles on it, so I don’t know what could be wrong. Wait 3 hours for a tow truck. Have to Uber around to run errands and go to work the next day. Turns out it was a loose gas cap. I haven’t gotten gas in about 10 days, so it’s odd this message didn’t pop up sooner. The mechanic told me that if the check engine light is solid that means it’s a non emergency. That’s the exact opposite of what the lady on the phone told me. I understood that if the light ever came on again, maybe I should check that gas cap as it may have wiggles loose. I was told a few times that no, I just need to put it on tighter. I asked why it didn’t come on for over a week then. I parked my car for work with no light on, returned 10 hours later and now the lights on. What’s gives. Then I was told that he can charge for this kind of visit but he won’t out of good will. It’s a brand new car, I was told by a maita representative that it was an emergency, either him or the phone last have their facts wrong about the solid check engine light, I went through this inconvenience for nothing on a new car and spent money on Ubers, then felt like I was being told that I’m lucky i’m Not being charged. Whole thing left a bad taste in my mouth. More

Great services experience Timely and courteous service experience. Nice area to work while vehicle serviced. And the food was fantastic at the kitchen. Best breakfast sandwi Timely and courteous service experience. Nice area to work while vehicle serviced. And the food was fantastic at the kitchen. Best breakfast sandwich that i’ve had. Well done Maita Team! More

Quick Lube is very quick! I always show up for my routine oil changes first thing in the morning. I'm usually in and out in 90 minutes or less...it's most commonly less. The se I always show up for my routine oil changes first thing in the morning. I'm usually in and out in 90 minutes or less...it's most commonly less. The service team is always friendly and communicates regularly to let me know the status of my vehicle. I've been a customer for over 10 years. More

Sienna Recall My car was in for a recall. Work was done as scheduled. They also did a 29 point inspection which was helpful. Rates are too high for me, but service My car was in for a recall. Work was done as scheduled. They also did a 29 point inspection which was helpful. Rates are too high for me, but service was great. In addition, they provided Lyft/Uber transportation to and from my work. More

Great Service Great service and great customer service especially my rep Marlon Nonog,always the Best customer service, I really appreciate it always. Life long cus Great service and great customer service especially my rep Marlon Nonog,always the Best customer service, I really appreciate it always. Life long customer,Thanks Again More

Maintenance such as oil change, tire check , etc I would like to appreciate Marlon Nonog for being so professional in dealing with customer. Very nice and he explain what need to be done, and the amo I would like to appreciate Marlon Nonog for being so professional in dealing with customer. Very nice and he explain what need to be done, and the amount expected. He answers my questions about my car and he answers it thoroughly and easy to understand. More

As always it was right on. I have had very good service every time I have take one of my two vehicle in to have them services. It can be very busy but the work is done and on ti I have had very good service every time I have take one of my two vehicle in to have them services. It can be very busy but the work is done and on time. More

Excellent service All the service representatives I've dealt with have been efficient and helpful and have made good suggestions about continued maintenance of my car. All the service representatives I've dealt with have been efficient and helpful and have made good suggestions about continued maintenance of my car. Thank you. More

Great experience! I was in and out in less than the time they had quoted. I was told an hour and a half, but I was on my way in less than an hour! I was in and out in less than the time they had quoted. I was told an hour and a half, but I was on my way in less than an hour! More