Maita Toyota - Service Center

We have a lemon We purchased a new 2019 toyota camry from maita. One week out we were rear ended in a parking lot. Maita Totyota Collison down the street performed th We purchased a new 2019 toyota camry from maita. One week out we were rear ended in a parking lot. Maita Totyota Collison down the street performed the repairs. After getting the car back we had to take it back in twice more because the blind spot/RCTA stopped working. Come to find out our adjuster reccommneded and paid the collision center for a new system but they tried to pull a fast one and only recalibrated it. Hence why we had to take it back in twice. So they finally installed a new system. We also had to get our passenger seat tightened because it squeaked. A couple weeks later we hit a nail and get a flat. Took it into maita toyota and they said they couldnt repair it and that we need a new tire, which is not covered under warrantee. I tried to explain our bad experiences with this car to the sales rep but he didn't really seem to care. Asked about any discounts or anything they could do to help us, and they weren't willing to help us. Charged us full price for a new tire. A lot of this is out of their control, but was hoping they'd be willing to give us a discount or something to help us out and make us feel better about our situation. Unfortuanlety they didnt care. First time buying a toyota and probably the last. More

Service APPT I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated m I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated my software per a recall. My one complaint is that the tires (even with the discount) are more expensive at Toyota than at tire places in town, so I ended up going elsewhere to get tires. Other than that, Bryce was very helpful and knowledgeable. More

Very helpful service team. I go into Toyota very often and they are always so amazing and make sure that I am helped right away. From when I drive in, the lot porters are always I go into Toyota very often and they are always so amazing and make sure that I am helped right away. From when I drive in, the lot porters are always very welcoming, making sure I have everything I need and offering help, to the service advisor that makes sure I fully understand what is being done to my vehicle and explain what my vehicle needs to keep it going without adding any unnecessary services. I will go here for anything my car needs. More

2017 Seinna transmissiom Thank you Bob and Luis for all your help in doing the warranty work on the transmission on my van. Was expecting this to be a major headache but you Thank you Bob and Luis for all your help in doing the warranty work on the transmission on my van. Was expecting this to be a major headache but you surprised my with your efficiency in providing a rental car, locating and installing a transmission. Thanks for everything. James Snyder More

Prompt, on-time, a little confused at desk My vehicle was received promptly. The service tech was unable to explain the purpose of the recall. Maybe it doesn't matter as long as I get it done My vehicle was received promptly. The service tech was unable to explain the purpose of the recall. Maybe it doesn't matter as long as I get it done. They finished the work ahead of schedule and the service tech was explaining the recall work and the 210,000 mile service. I told him that the car only has 36,000 miles and was only there for a recall. There was a mix-up in the paperwork that he couldn't explain. They checked the tires, pressures, and fluids for free. That is a real nice service. Other than the mix-up, he was polite and was trying hard, which I appreciate. These were minor things. Overall, the service was good and the employees were attentive. Note: I had to select an employee that I worked with in order to submit this review. I chose Brian Butcher, but I don't know who I actually worked with. I don't have the paperwork with me that says the guys name. More

Alternator Battery Died - overnight drop-off My Prius wouldn't start and couldn't be jumped so we had it towed to Maita on a Sunday afternoon and used the overnight drop box. I was immediately c My Prius wouldn't start and couldn't be jumped so we had it towed to Maita on a Sunday afternoon and used the overnight drop box. I was immediately contacted on Monday morning. The rep already knew that I had an appointment coming up in two weeks for a recall and asked me if I wanted to have it taken care of as well while the car was being looked at. I ended up needing to have the alternator battery replaced. All was done by 3pm on Monday and I picked up my car with plenty of time to spare at the end of the day. Thank you, Brian, for saving me a second service trip for the recall. :) More

Excellent customer service Great customer service Junko was quite thorough. Car is running better than ever. Love the Prius. Thinking of getting a new one as well. Thanks Great customer service Junko was quite thorough. Car is running better than ever. Love the Prius. Thinking of getting a new one as well. Thanks More

Customers service is awesome! Excellent customer service. Very friendly staff. Very well verse on their jobs. Very neat and very professional in their appearance I mean the staff t Excellent customer service. Very friendly staff. Very well verse on their jobs. Very neat and very professional in their appearance I mean the staff that I worked with and they’re very courteous as well. More

150,000 maintenense Tacoma 2006 Luis Mendez = great service. Promptly met me, reviewed what to expect from visit & ave. time. He recommended additional engine treatment, which I unde Luis Mendez = great service. Promptly met me, reviewed what to expect from visit & ave. time. He recommended additional engine treatment, which I understood and appreciated. More

Great Service Great service always!!! I continue to be impressed by the service and Marlon nonog service reps great customer service and I enjoy the waiting area.th Great service always!!! I continue to be impressed by the service and Marlon nonog service reps great customer service and I enjoy the waiting area.thanks More