Maita Toyota - Service Center

Replacing hatch latch AGAIN,,, The people there were very professional and good to work with. HOWEVER. It is criminal that you charge $140 for a $5 piece of plastic handle designed The people there were very professional and good to work with. HOWEVER. It is criminal that you charge $140 for a $5 piece of plastic handle designed to break so that your customers have to continue to replace it. I’ve had to replace this at least 4 times. I have been told already that it’s Toyota and not the dealers that make the part. I get that but if the dealership managements protested enough about the concerns of their customers especially repeat loyal one maybe they would listen. But I know you won’t so I’ll no doubt end up spending hundreds of dollars in the future to fix a chronic problem ecause in the end it’s all about the money and not the customer. More

If only all businesses were so attentive to their customers This new representative was attentive from the beginning to the end of the visit of my vehicle there! please place his name as being outstanding-I do This new representative was attentive from the beginning to the end of the visit of my vehicle there! please place his name as being outstanding-I do not have his name on me to write here. More

Customer Service I enjoy working with Luis. He keeps me updated on my vehicle, gets me in and out quickly and has a smile on his face each time I walk in the door. I a I enjoy working with Luis. He keeps me updated on my vehicle, gets me in and out quickly and has a smile on his face each time I walk in the door. I appreciate the help Luis has provided me over the years. More

Never disappoints. Can depend on consistent, quality service no matter who the service representative is. Have all of our Toyota's there for service and never disappoin Can depend on consistent, quality service no matter who the service representative is. Have all of our Toyota's there for service and never disappointed with service or quality employees. For example, Lee Reloza always knows us and recognizes us no matter what our purpose for being there whether he is taking care of our business or not. Mr. Picchi likewise was courteous, helpful and kept us updated as to where we were in the process of repairs to our vehicle . They were not the usual scheduled maintenance repairs either. Thank you ! More

Oil Change two cars Customer service is always their priority. Very professional!we always take our cars for service and they always do an outstanding job. Marlon is grea Customer service is always their priority. Very professional!we always take our cars for service and they always do an outstanding job. Marlon is great! More

Friendly and efficient service People are very friendly and know what they are doing. Waiting room is clean, woman's bathroom spotless. Free coffee is delicious. Waiting room is a People are very friendly and know what they are doing. Waiting room is clean, woman's bathroom spotless. Free coffee is delicious. Waiting room is a comfortable place to wait while your car is being serviced. Free WiFi. More

Superb Service again! I have my favorite adviser, Eddie Sanchez, who treats me like family and goes above and beyond, which in turn reflects that Maita Toyota treats you l I have my favorite adviser, Eddie Sanchez, who treats me like family and goes above and beyond, which in turn reflects that Maita Toyota treats you like family. I never have an issue. I have direct communication and my 3 vehicles I bring here are well taken care of in a timely manner with professional service.. More

Consistent Quality Service We have relocated back to the Sacramento area and renewed our association with mat Toyota to service our two vehicles. The service and customer attent We have relocated back to the Sacramento area and renewed our association with mat Toyota to service our two vehicles. The service and customer attentiveness is still worthy of note. This visit was to renew a Quality Care policy and to service our Prius. Both items were completed in a reasonable amount of time considering it was drop-in visit. More

Great service,as usual Have been working with Steve for many years (since Fulton Avenue) Always excellent service. I don’t remember having to return because anything was not Have been working with Steve for many years (since Fulton Avenue) Always excellent service. I don’t remember having to return because anything was not completed Satisfactorily. Excellent dealership ( recent purchase of new Avalon was my 8th) More

Recall Work This was the smoothest, quickest, and easiest transaction when dealing with car trouble, ever! Making the appointment was easy. Drop off was easy. Wor This was the smoothest, quickest, and easiest transaction when dealing with car trouble, ever! Making the appointment was easy. Drop off was easy. Work was finished in less time then expected and set by the establishment. Just overall great work! More