Every time I take my car in for service, I am always reminded of why I have to go to a Jeep service center that is further from my home than Major World. I dealt with a service “manager” named John. Because of him I refuse to return to Major World. He was unprofessional, displayed zero customer service, and apparently runs a disorganized office. This service center did nothing to resolved my car issues and actually allowed me to go home with my car With the same issues that I came in for. They stated they took a look at it but did not resolve or find the issues that clearly were there. I had to go to my current service center to find out that Major World did not address my issues line they said they did. I use this car to drive my children and to allow me to leave this service center with these issues still in place, is dangerous in my eyes. I called corporate because of the service or lack there of, from them.