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Mall of Georgia Ford
Buford, GA
3,451 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,451 reviews
Verified Customer
June 25, 2023
Starting to have some minor changes in the behavior of my transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and check the fluid level. Was told bringing it back in 2 weeks was not an option. Very disappointing. Have been doing business here for 7 years. Everyone that I knew here in service is gone. More
by 2016 F250 @ MOG Ford
Employees Worked With
June 22, 2023
They lie to me about my car. They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I tra They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I trade my car in at a VW store the sales guy tried to buy my truck that I traded in. He brought it back to Mall of GA Ford. They told him not to buy that truck because it had transmission issues. But they told me A completely different story. Bunch of xxxxxxxx! They sold me a lemon and didn’t take care of me even though my truck has gold certified warranty up to 100,000 miles. Liars liars liars!!!! Thieves More
by k22huynh
Employees Worked With
Brian James
June 21, 2023
They rip you off. You ask for a service to be done because you know something needs to be fixed and they say no it’s ok, it doesn’t need to be fixed. 3 months later yo You ask for a service to be done because you know something needs to be fixed and they say no it’s ok, it doesn’t need to be fixed. 3 months later you have to pay almost $3k because they have to fix now the part that was supposed to be changed 3 months ago. More
by Karen.reategui
Employees Worked With
Matthew Tyler
