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Mall of Georgia Ford
Buford, GA
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,482 reviews
Verified Customer
March 06, 2022
They made my service experience quick, fast, and right the 1st time. The customer service wait area has all the amenities that you would want and then some.. the 1st time. The customer service wait area has all the amenities that you would want and then some.. More
by LLPARKER1812
Employees Worked With
Cason Stewart
March 05, 2022
This dealer’s salesperson was very communicative as I shopped for a specific new 2022 vehicle, for which Ford had stopped taking orders (Maverick). Although they attempted a $2,500 markup and $1,600 in shopped for a specific new 2022 vehicle, for which Ford had stopped taking orders (Maverick). Although they attempted a $2,500 markup and $1,600 in dealer add-ons, I was able to negotiate the price to MSRP and only $200 for the add-ons (and got 0% financing for 36 months through Ford). I may have just been lucky because the vehicle became available at the end of the month and the salesman told me that they wanted to add the sale to their monthly sales figures. Nonetheless, I’m happy. The finance guy offered but was not pushy about buying service contracts or an extended warranty. The customer care rep followed up and appeared to be genuinely concerned about their reputation. More
by M. Jackson
Employees Worked With
Jordan Lee, Justin Hopkins
March 03, 2022
I was greeted by multiple people as I entered the dealership. I waited only for a few minutes for my sales person who was helping someone else. I was offered coffee or water while I waited. Very cour dealership. I waited only for a few minutes for my sales person who was helping someone else. I was offered coffee or water while I waited. Very courteous. More
by janelanierhill
Employees Worked With
Justin Hopkins
March 03, 2022
Best experiences buying a car, would be back there in a heartbeat. Professional and top of the line customer service heartbeat. Professional and top of the line customer service More
by ARVJAY
Employees Worked With
