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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,480 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,480 reviews

February 03, 2022

Well, here's one I was very interested in looking for a used or possibly new Ford Edge 2022 . This is my 2nd owned Ford Escape and I am looking for a new retirement vehicle so I love the Ford Edge and I More

by dnewsom
Recommend Dealer
Yes
Employees Worked With
Angel, Service Rep. & Hayden, Car Tech.
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Feb 04, 2022 -

Mall of Georgia Ford responded

Thank you for taking the time to write your review. We are truly sorry we were unable to provide you with a 5-star experience. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. If you have any further questions, please reach out to Lindsey Hester at lfrazier@mogf.com.

February 02, 2022

James was very professional, I love my 2021 Ford Escape. What a great way to start the new year. More

by billings.paris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh
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Feb 03, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 02, 2022

I saw online New Year’s Eve that the dealership had a Honda Pilot on the lot. I went in, saw a salesman on the lot and said hey sell me that Pilot. The absolute easiest, best experience ever. I kept sayi More

by Cricket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 01, 2022

Excellent to deal with. Minimum time from start to finish. Enjoyed the experience. No issues. More

by gbrewer9957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken brewer, Shawn Malcolm
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Feb 01, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 01, 2022

Alan was so great! He was helpful and always kept in touch throughout my service. More

by abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Feb 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Abby!

January 31, 2022

The service department has been very professional every time we have brought our truck in for service. More

by genedebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 01, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 26, 2022

We like in San Francisco. Never been in Georgia... Maybe you have an incorrect E-mail ,.,, More

by KATHRYN_DOWNING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Report | Print
Jan 27, 2022 -

Mall of Georgia Ford responded

Thank you for bringing this to our attention. Please reach out to Lindsey Hester at lfrazier@mogf.com so we can update our records.

January 26, 2022

This dealership provided excellent service from the first phone call with Gene in sales to vehicle pickup. The team is honest and professional. It was an excellent experience and we received exactly w More

by TaylorMonaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm, Jordan Lee
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Jan 27, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 26, 2022

Brian was very informative and it was nice dealing with him he did a great job More

by V8ford50
Recommend Dealer
Yes
Employees Worked With
Bryan Jones
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Jan 27, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 24, 2022

forgot to tighten my oil filter on my gt350 and it was leaking oil. They "fixed" it but it kind of ruined my sat. Honestly, i have three fords i bring here and there is almost always some issue. Nothing r More

by patrick.henson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i do not remember
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Jan 25, 2022 -

Mall of Georgia Ford responded

Hi patrick.henson, Thank you for taking the time to leave feedback. We'd like the opportunity to learn more about your experience to see if there's a way to remedy things, and better assist you moving forward. Please reach out to Lindsey at LFrazier@MOGF.com.

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