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Mall of Georgia Ford
Buford, GA
3,481 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,481 reviews
January 24, 2022
forgot to tighten my oil filter on my gt350 and it was leaking oil. They "fixed" it but it kind of ruined my sat. Honestly, i have three fords i bring here and there is almost always some issue. Nothing r leaking oil. They "fixed" it but it kind of ruined my sat. Honestly, i have three fords i bring here and there is almost always some issue. Nothing really major just annoying. More
by patrick.henson
Verified CustomerEmployees Worked With
i do not remember
January 23, 2022
It took over 2 hours to simply buy cash our leased car after the last payment! A little long in my opinion and they really pushed their $3000 extended Car warrant and I only had 11,000 miles on my car. after the last payment! A little long in my opinion and they really pushed their $3000 extended Car warrant and I only had 11,000 miles on my car. I of course I declined it! I saved $14,000 over purchasing a new vehicle. They no longer make Fusions so since I love my 2019 with low miles it was a no brained! More
by barrymckendrick
Employees Worked With
James Shellaugh, Jordan Lee
January 22, 2022
Fantastic service department.Had the Zaktek application applied. Got ready to check out after having my car serviced and customer service was charging me for this. I have a three year warranty. Manager was applied. Got ready to check out after having my car serviced and customer service was charging me for this. I have a three year warranty. Manager was called and I was not charged for the application. More
by TLAND3121954
Employees Worked With
Michael Krasnokutsky
January 22, 2022
Very disappointed with MOG Ford. MOG Ford replaced the clutch in my Mustang. Recently the pedal didn't feel right, so I attempted to contact the service advisor via phone and email see when I could drop clutch in my Mustang. Recently the pedal didn't feel right, so I attempted to contact the service advisor via phone and email see when I could drop off the vehicle. No response. Contacted another service advisor 3 days later and dropped off the vehicle on Sunday night. New diagnosis was the clutch needed to be replaced. MOG Ford said I was one day out of the 2-year warranty they would not cover the repair. A Ford clutch installed by a Ford technician should last more than 15k miles unless the parts were bad or installed incorrectly. Disappointed to see a company that will exploit a technicality and does not stand behind their work. Planning to take the vehicle elsewhere because I have lost confidence in MOG Ford. More
by JPSCHNEID
Employees Worked With
Matt Knuckles
January 21, 2022
Very effective communication. I spoke to several people here and they got me in the vehicle I wanted swiftly . No pressure here and they got me in the vehicle I wanted swiftly . No pressure More
by ckayy1
