Back

Mall of Georgia Ford

Buford, GA

4.1
3,449 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,449 reviews

September 08, 2021

The service dept was great about fixing what was wrong with vehicle when we bought it! They fixed was was wrong when the sales dept would not. More

by michelleallen597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh
Sep 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 08, 2021

A very enjoyable experience from sale to finance to out the door. Folks there are very helpful. My sales rep was very helpful and the young lady in finance answered all my questions and had us out from the More

by cjabuzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scian
Sep 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

September 07, 2021

It is much better than Green Ford in Gainesville. The service took a while, but it was better overall. I’ll go to your place from now on More

by NAJILYON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Knuckles
Sep 07, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 07, 2021

Alan Greene is an awesome service manager, kept me informed of everything that was going on with the repair of my vehicle. I will definitely be back! More

by DAVID.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Sep 08, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 06, 2021

Great auto purchase experience! Staff was friendly and attentive. Good inventory selection and I feel I received a great price on my truck relative to value. What more could I ask? Kudos to Gene and the More

by G Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
Sep 07, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 05, 2021

Well done job from the service adviser, shop manager Alan the cashier and the person that brings your car to you thanks again for excellent service More

by George Vallejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteven
Sep 07, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 04, 2021

They have really good service. I bring all my vehicles here to get the oil changed. I will continue to use them in the future More

by FREDRAVISGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 02, 2021

They weren’t organized, very chaotic, they didn’t top off my fluids, and I’m not confident they had much attention to detail. I was actually looking for a different Ford certified service station to take my More

by Jennika.Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of these listed
Sep 21, 2021 -

Mall of Georgia Ford responded

Hi Jenna.Jenkins, thank you for your feedback. Please rest assured that all of our Mechanics, Technicians, and Advisors are Ford certified and take great pride in the quality of their work and care, regardless of age. We understand that still mistakes can be made, and we will do our best to correct them and mend the situation for you. At your convenience, please reach out to Alan Greene at AGreene@MOGF.com to continue the conversation as we would love to earn back your business and repair things.

August 31, 2021

Pleasant experience. Andrew kept me informed as some aftermarket items were added to the vehicle. Smooth transaction across the board. I would recommend the dealership. More

by CLAYTON.KNOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woodall
Sep 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 29, 2021

Love the staff and the accommodating service and the full-service VIP-style lobby while waiting. Makes waiting kinda fun actually. Thanks, guys! Well see you again soon. More

by MGLincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne
Aug 30, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

...
203
...