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Mall of Georgia Ford
Buford, GA
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,442 reviews
April 23, 2021
Great service department great service. Alan Greene was very helpful in getting my service started and kept me up to date as to the estimated cost and time to completion. very helpful in getting my service started and kept me up to date as to the estimated cost and time to completion. More
by TNTEAKMAN
Verified CustomerEmployees Worked With
Alan Greene
April 23, 2021
The manager Kevin was awesome as well as our salesman. The financial guy not so much. Unorganized, made errors, that we caught. Service dept. Great! The financial guy not so much. Unorganized, made errors, that we caught. Service dept. Great! More
by MJBAKER
Employees Worked With
Kevin, James Shellaugh
April 22, 2021
The salesman was very nice and patient with us as we test drove several cars. He gave us time to talk after each car and did not hover. Great experience. drove several cars. He gave us time to talk after each car and did not hover. Great experience. More
by Shanna
Employees Worked With
Andy Stanley, James Shellaugh
April 21, 2021
Schedule an appointment for check engine light. I told service rep that it should be covered under the extended warranty. She asked if I had the warranty paperwork. I said it should be in the system. S service rep that it should be covered under the extended warranty. She asked if I had the warranty paperwork. I said it should be in the system. Sat there for an hour then she tells me they can’t get to it today. I asked if she checked my warranty she said no. I called Billy Cain Ford in commerce made an appointment and they were awesome, no issues over warranty. I will never deal with Mall of GA Ford and I will advise others not to go there. More
by marie6barber
Employees Worked With
Female not listed
April 21, 2021
I am disappointed and discouraged about bringing my truck back for any service. Before I brought my truck in for an oil change it was quiet. After the oil change my truck is clicking and clacking, rough idl back for any service. Before I brought my truck in for an oil change it was quiet. After the oil change my truck is clicking and clacking, rough idling. More
by flweatherspoon
Employees Worked With
April 20, 2021
Mall of Georgia Ford is truly an outstanding dealership. I have purchased two vehicles here and definitely will again. The Service Dept is the best. I have purchased two vehicles here and definitely will again. The Service Dept is the best. More
by Jerry Bradford
Employees Worked With
Tony
April 18, 2021
Ms Muir understands my needs and is super and professional. She goes out of her way to please the customer and leaves me feeling good about the Dept . professional. She goes out of her way to please the customer and leaves me feeling good about the Dept . More
by CH Nelly
Employees Worked With
M Muir
