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Mall of Georgia Ford
Buford, GA
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,442 reviews
April 17, 2021
Great service, service done before expected, my service advisor has always explained what this visit was for and what will happen on the next visit. advisor has always explained what this visit was for and what will happen on the next visit. More
by Tlgilmore12
Verified CustomerEmployees Worked With
Service Dept, Kevin
April 16, 2021
Good personal interactions and got me out of the dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clear dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clearly they didn’t fill or top of my fluids. More
by jpt2644
Employees Worked With
Service Dept
April 15, 2021
Car was mine. Signed contract. $1000 down. They lied. Dinged credit 14x. Car later repossessed at my home. Had to demand trade in/money back. Dinged credit 14x. Car later repossessed at my home. Had to demand trade in/money back. More
by Debbie M.
Employees Worked With
General Manager , James Shellaugh
April 13, 2021
Would not go to the service center at all. The sales department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apo department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apologized but the problem unfortunately was not fixable and all they could say was sorry.. I’ve been to numerous afore dealers around and the service venter was the worst. I will drive out of my way to go to another Ford Service center. More
by Ford1
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
April 13, 2021
Very quick responce and solving a problem on my truck f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. More
by Eldin
Employees Worked With
I forgot name,it's Spanish Young lady
April 09, 2021
This is where I brought my 2020 F 250 . And I was very impressed and pleased with the young man that helped me in my Truck. Also the staff was very friendly and helpful. Also I had two services to my truc impressed and pleased with the young man that helped me in my Truck. Also the staff was very friendly and helpful. Also I had two services to my truck and the same everyone very helpful and friendly. More
by truckturner55
Employees Worked With
Jordan Lee
