Mall of Georgia Ford

Very long oil change Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with wor Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with work done it just took way to long. More

I recently bought an Explorer. While buying a car is somewhat stressful, I had a good experience with this dealership. They did work to meet me on pricing. somewhat stressful, I had a good experience with this dealership. They did work to meet me on pricing. More

Excellent Service My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they co My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they communicated and had my car ready the next day. The waiting area is clean and has snacks while you wait. They are very busy but are usually always friendly. Matt was the one who helped me and he did everything he could to make sure I left happy. More

Out of towner Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgi Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgia Ford that agreed to get key and program key for my truck giving me 2nd key fob that I needed. Great friendly folks that helped an out of towner out. More

Great people to work with! I went to Mall of Georgia Ford looking for specific things on my new truck. Gene spent several hours working with me looking for exactly what I wanted I went to Mall of Georgia Ford looking for specific things on my new truck. Gene spent several hours working with me looking for exactly what I wanted. No pressure sales pitches or pushing at all. Also thanks to Tony for his help in finalizing all of the paperwork. Very positive experience and would recommend this dealership to others! Again, Gene was great to work with. More

Bought a used gmc truck, came w 1 key. I asked about another key. Shawn said be here on Friday as we have a third party vendor making keys that day. He said he would get a key for me at dealer cost. Nee another key. Shawn said be here on Friday as we have a third party vendor making keys that day. He said he would get a key for me at dealer cost. Needless to say he did not honor that statement saying the manager that oversaw my deal( 5 days prior) no longer works there. It’s the little things that matter. Ruined a relationship that has included purchases of 2 vehicles totaling over $50,000, all for the cost of a key. More

Best Ever Everyone at this outstanding Ford dealership were top notch. From the reception gals to our very fine salesperso Adrian Turnbull to the very good fina Everyone at this outstanding Ford dealership were top notch. From the reception gals to our very fine salesperso Adrian Turnbull to the very good finance fellow Ken Brewer, all outstanding and the whole process was so quick, thorough and very professional; everyone was! Also such a timely manner on the washing, gasing and prepping the Ford Edge for our purchase. The whole experience was definitely a five star plus! Just an added comment in that our salesperson Adrian Turnbull was so affable and professionable, followed up with us online immediately, he was plain excellent!! More

Wonderful experience I was very pleased with the help and service I recieved they were all very kind. I would recommand this dealer very much. Thanks to all the management I was very pleased with the help and service I recieved they were all very kind. I would recommand this dealer very much. Thanks to all the management More

Purchase Everyone involved helped in purchase process they explained features of vehicle and were also very helpful when it came to reviewing the terms and war Everyone involved helped in purchase process they explained features of vehicle and were also very helpful when it came to reviewing the terms and warranties More