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Mall of Georgia Ford

Buford, GA

4.1
3,439 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,439 reviews

August 29, 2019

Exceptional buying experience James was great to work with. He was very patient, kind, and knowledgeable. He never rushed me nor was he pushy towards me making my decision. Thank y More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh
Aug 29, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

August 29, 2019

Tony is awesome and a great communicator! An asset to y oui Service and repair was exactly as estimated. Thank you for the years of trust I have in Tony and your service group. Thank you Tony! More

by KIPLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 29, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 29, 2019

Actually kind of fun Usually going to a dealership to buy a new vehicle is stressful, but this time it was rather fun. I didn't get the vehicle I really wanted because I More

by DCNort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Mason Clark
Aug 29, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 28, 2019

Pleasant buying experience Pleasant buying experience. Derick and Ken were great. Both friendly and knowledgeable, made buying my car easy. Happy with my purchase. Would definit More

by Schmedrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Derick Thornton
Aug 28, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 27, 2019

2 Recall services This is the 4th survey I have received. Have completed 2. This is my 3rd. How many more are to follow? Don't mind a couple, but there is only so much More

by CHINAWYNCOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 28, 2019 -

Mall of Georgia Ford responded

We apologize for the excessive survey requests you have received but want to thank you for giving us a good review on one of them. Please contact Sterling Oliver at 678-288-5979 or Soliver@mogf.com to see what needs to be done so you don't receive any more survey requests. Thank you.

August 27, 2019

I’ve bought my last Ford ever Bought a 2015 Ford a year ago and transmission went out with no warning— you wanted to fix it for $5000, Ford would not help at all, got it fixed else More

by tad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not remember
Aug 29, 2019 -

Mall of Georgia Ford responded

Tad, we are sorry to hear about this negative experience. We would like to speak with you further about your situation. Please contact Sterling Oliver at 678-288-5979 or Soliver@mogf.com at your earliest convenience. Thank you.

August 27, 2019

The service advisor is awesome! The staffs are friendly and the place is clean. Marilyn Muir was very helpful. Her service exceeds my expectations. She went beyond her duties to help More

by senesomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Aug 27, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 26, 2019

2019 F-150 King Ranch Everyone I meet at Mall of GA Ford was courteous and nice. They worked with me on to get my numbers where I needed them to be for my new F-150 King R More

by Andrew F-150 King Ranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Aaron Coles
Aug 27, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 24, 2019

Jessica was great to work with I gave this rating because I would buy another car from Jessica. I would not have my new car if it were not for her hard work. More

by kwaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brewer, Jessica Slaughter
Aug 26, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 24, 2019

Service The service was good. The work was finished in a reasonable amount of time. Have used Mall Of Georgia ford several times and the service is always More

by Robert.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Aug 26, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

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