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Mall of Georgia Ford
Buford, GA
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,967 reviews
September 25, 2020
I have enjoyed the level of service received by Marilyn for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. More
by Burt Bradley
Verified CustomerEmployees Worked With
Marilyn Muir
September 23, 2020
I pass 3 Ford Dealers to get to the Mall of Ga Ford. Marylin as a adviser and Donnie Jones are absolutely the best. Service done earlier than expected and done right the first time.. Marylin as a adviser and Donnie Jones are absolutely the best. Service done earlier than expected and done right the first time.. More
by stephenhartrick
Employees Worked With
Marylin and Donnie Jones
September 23, 2020
I have been there twice for the sameIssue and no I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and comes back. More
by fab_lopez
Employees Worked With
Service
September 22, 2020
I will NEVER buy a car from the Buford Ford Dealership, nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at al nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at all. They were very, "you get what you get "about it. All they are trying to do is get your money and man did i get scammed. These people have no integrity or morals and it shows. Trust me, lesson learned. More
by thirteen.deh
Employees Worked With
September 22, 2020
From the beginning they were very kind and attentive to our requests, in fact they even helped us with someone who explained us in Spanish since our English is not very good and we understood the treatment our requests, in fact they even helped us with someone who explained us in Spanish since our English is not very good and we understood the treatment in detail, which helped us to obtain the vehicle we wanted More
by Julio
Employees Worked With
Jordan Lee
September 22, 2020
They did not look at what i needed. Then told me i needed front end allinment that was wearing inside of tires. Just got tired day before i took it in. They never look at anything. I paid $170 for car wash. front end allinment that was wearing inside of tires. Just got tired day before i took it in. They never look at anything. I paid $170 for car wash. More
by DEBRAROUDEBUSH
Employees Worked With
Service department
September 22, 2020
We have been doing business with them for over 20 years ! Very good people ! The service department is great ! They have a over great bunch ! Very good people ! The service department is great ! They have a over great bunch More
by rogers4754
Employees Worked With
Service department , tony , marlyn murri
September 21, 2020
I have always a great experience at Ford Mall of Georgia. Great helpful staff that do all they can to help you. Quick service and great facility. Great helpful staff that do all they can to help you. Quick service and great facility. More
by Derek.bragante
Employees Worked With
September 19, 2020
Twice I have been here for my new car and the rattling issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car and lied to me they have fixed the issue. Now I’m stuck with rattling noice making New car(2020 mustang) which cant even be fixed by Ford. More
by MusGTang
Employees Worked With
Michael Patrick
