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Mall of Georgia Ford

Buford, GA

4.2
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,967 reviews

September 19, 2020

I love this place because the people are always nice every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. More

by britta195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 17, 2020

Short time I was there. The staff was very attentive and friendly! I also liked the work done on my vehicle and the price was right More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
Sep 18, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 16, 2020

All around excellent service. I have no complaints. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. More

by Bradfordmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 18, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 16, 2020

Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More

by xilefordep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 15, 2020

Marilyn Muir Service Advisor is awesome!! She always goes the extra mile for me and is excellent in what she does, love working with her!! More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir Service
Sep 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 14, 2020

I dealt with James and Ken from the sales side and they were both prompt returning my messages, knowledgeable, and wanted to help me get into the truck that worked for me. Kevin in the back office was ve More

by DonnieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Guillory, Kevin Farmer, James Shellaugh
Sep 15, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 12, 2020

Michael worked with us from the service department. He was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recal More

by Car/fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 12, 2020

The service was very professional. My representative made sure my experience was fast and pleasant. I would definetly recommend coming here to make a purchase. More

by Jimmy Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 11, 2020

Marilyn was so kind ! So helpful, informative and professional . You knew she really cared about you . My daughter and I couldn’t have had a better experience!!! She is the Best!!!!! More

by cornell_brown2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 10, 2020

Took my KIA to Mall of Georgia Ford impromptuly due to my tire pressure light coming on while I was on the interstate. Marilyn was a huge help! She was able to fit me in despite not having an appointment and More

by Lindsey Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Sep 14, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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