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Mall of Georgia Ford
Buford, GA
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,967 reviews
August 30, 2020
Had new tires put on car. Research on what tires to purchase was thorough. Warranty explained. Service writer, Marilyn Muir, was thorough, courteous and has my my best interest in mind. Happy Camper purchase was thorough. Warranty explained. Service writer, Marilyn Muir, was thorough, courteous and has my my best interest in mind. Happy Camper More
by gamtnlady1950
Employees Worked With
Marilyn Muir
August 29, 2020
There should be Lemon Laws for dealerships. MOGF would certainly qualify. Bought a new Ranger there for an OK but not great price. I conceded that as I don't buy new vehicles often so I'm not good at the certainly qualify. Bought a new Ranger there for an OK but not great price. I conceded that as I don't buy new vehicles often so I'm not good at the "game". However,I am pleased with the Ranger so far. Issues: Paperwork left behind in the truck indicated it had been loaned out as a demo. Didn't realize this until after the "deal". Already had 300 miles on it. Took a week to get a tonneau cover installed due to MOGF not being able to purchase it as Bank of America had not paid them for the loan. (????) Not really a MOGF issue but Ford. The engine cover is not installed on the Ranger XL and XLT. Only on Lariat. Congratulations to Ford for being cheap. It's not a deal breaker but disappointing. Of course, Ford offers the cover and hardware as a kit for ~$75.00. Contacted Bryce Piper and was assured the above issues would be taken care of in the form of monetary compensation. I'm still waiting... More
by Badger
Employees Worked With
Bryce Piper
August 28, 2020
Great friendly service, the Service Team is absolutely wonderful. The friendliness of this team stands out indeed Marilyn was my Service Rep, she was absolutely wonderful. wonderful. The friendliness of this team stands out indeed Marilyn was my Service Rep, she was absolutely wonderful. More
by Pgsdelta
Employees Worked With
Marilyn Muir
August 28, 2020
Jessica, Ken & Bryce were all great! We had look at several dealerships & were considering 3 vehicles but the Mall GA Team really worked hard to earned our business and they did!! They were very kind & several dealerships & were considering 3 vehicles but the Mall GA Team really worked hard to earned our business and they did!! They were very kind & caring. The home delivery was was very important to us and they made that happen as well! Thank Y'all 😊 More
by Tazzy
Employees Worked With
Ken Brewer, Jessica Slaughter, Bryce Piper
August 28, 2020
The process was very smooth and enjoyable. I will recommend to anyone in need of a vehicle. Joshua made sure all our questions were answered. recommend to anyone in need of a vehicle. Joshua made sure all our questions were answered. More
by SJONES28
Verified CustomerEmployees Worked With
August 27, 2020
Great experience. The dealership had the right inventory and very competitive prices. I was very pleased with Gene’s ability to facilitate a great deal on my new Ranger! and very competitive prices. I was very pleased with Gene’s ability to facilitate a great deal on my new Ranger! More
by Mprins
Employees Worked With
Gene Diehm
August 27, 2020
Very good people Awesome work on my F150 Will be glad Very good people Awesome work on my F150 Will be glad to return for future service and hope to buy another Ford from them again in the future Very good people Awesome work on my F150 Will be glad to return for future service and hope to buy another Ford from them again in the future More
by Fordboyga
Employees Worked With
MARILYN MUIR
August 26, 2020
Had a long drawn out experience. Cost way more than it should have. Needless parts changed. At my expense. It took 3 attempts to rectify the issue. should have. Needless parts changed. At my expense. It took 3 attempts to rectify the issue. More
by robfelton228
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
August 26, 2020
Dealership experience overall was good, fairly quick and easy. But the car I was sold had a bent wheel, something the dealership was clearly trying to hide & that I didn’t discover until a few days after I easy. But the car I was sold had a bent wheel, something the dealership was clearly trying to hide & that I didn’t discover until a few days after I had purchased the car. I understand I bought it “as-is” but that’s just bad business and I will not be visiting this dealership again or recommending any one else to. More
by STEWAR4
Employees Worked With
Do not remember
August 26, 2020
Great customer service and staff is outstanding! They went above and beyond to make sure and service needs were met! Vehicle was ready when they said it would be done! went above and beyond to make sure and service needs were met! Vehicle was ready when they said it would be done! More
by simona.young
Employees Worked With
Marilyn Muri
