Mall of Georgia Ford

Great customer service from Bob Brousseau. The dealership always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. More

They were amazing! We were able to come in and be quickly assisted. The team worked diligently to get us into the right car for the right price! assisted. The team worked diligently to get us into the right car for the right price! More

Tony is someone we feel we can trust! If he should leave we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comforta we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comfortable with. More

I didn’t have an appointment. They took my truck in and returned it much faster than promised. Great service. I will definitely use them again. returned it much faster than promised. Great service. I will definitely use them again. More

Had an issue with the steering wheel, within 4 days it is replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service tea replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service team, great job, thank you. More

Tony Owens was and has always been great to deal with. He does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers t does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers to get to these guys. More

The facility was clean and seating was socially distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. More

I will never work with this dealership again. These people are con artists, and they do not return phone calls either! Stay as far away from this dealership as you can! There are too many other dealers people are con artists, and they do not return phone calls either! Stay as far away from this dealership as you can! There are too many other dealerships in the close vicinity that know what customer service is, which is why they have the same customers that return time after time. Unfortunately I chose to try out Buford Mall of Georgia Ford this one and only time and I am sadly paying the price!! More

Oil stains on my upholstery and scratch on the outside of driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time seemed to not care. More

Excellent customer service with a friendly experience. I love my F150. Not much else to say about this situation and this survey that’s making love my F150. Not much else to say about this situation and this survey that’s making More