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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,420 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,420 reviews

April 08, 2025

I'have been coming to the mall of GA Ford dealers for the past 15 years for purchases an services, they have always surpassed my expectations. More

by ANGELOBRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales and service department
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Apr 09, 2025 -

Mall of Georgia Ford responded

Thank you for your continued loyalty over the years. We're grateful to have had the opportunity to serve you for the past 15 years and are thrilled to hear that we've consistently exceeded your expectations. Our team is dedicated to providing excellent service, and it's wonderful to know that we've earned your trust. We look forward to continuing to meet your needs in the future.

April 08, 2025

Brian , does a great job and making sure he informed me what my vehicle need when is service. Great job Brian More

by JEDW5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 09, 2025 -

Mall of Georgia Ford responded

Thank you for recognizing Brian's efforts. We're pleased to hear that he kept you well-informed about your vehicle’s needs during service. We’ll be sure to pass along your kind words to him. We appreciate your trust in our team and look forward to serving you again.

April 08, 2025

In and out . Kept up to date . Always use Mall of Georgia for 15 years More

by BOSSKING53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 09, 2025 -

Mall of Georgia Ford responded

Thank you for your loyalty over the past 15 years! We’re so happy to hear that your experience was quick and that you were kept up to date. It's always a pleasure serving you, and we look forward to continuing to meet your needs for many more years to come!

April 07, 2025

5 Star Dealer they did a amazing job will be back they took good care they listen to you And your wants More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 08, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience. We are pleased to hear that our team was able to meet your needs and take great care of you. We look forward to welcoming you back in the future.

April 07, 2025

Cason handles all my requests and vehicle each visit he goes above and beyond to ensure my vehicle is running properly. More

by tski88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason
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Apr 08, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience with Cason. We’re pleased to hear that he consistently goes above and beyond to take care of your vehicle and ensure everything is running smoothly. We truly value your trust and look forward to continuing to assist you in the future.

April 06, 2025

Service was somewhat quick as described by my service advisor, Brian. The error code that was found called for two specific wire harnesses to be replaced which only took a day to arrive. More

by GregW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your feedback! We're glad to hear that the service was completed within the timeframe provided by Brian. If you have any additional questions or concerns, feel free to reach out to him directly. We appreciate your business and look forward to assisting you again in the future.

April 05, 2025

Great customer service. I went in early to have my Ford Edge serviced for a part replacement on a recall, an oil change, battery replacement for my remote control and tire More

by MDevaria1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that your service was completed quicker than expected and that you continue to trust Ford for your vehicle needs. We appreciate your loyalty over the years and are glad to hear that our service team met your expectations. We look forward to serving you again in the future!

April 05, 2025

Mateo always takes great care of me. He is the best, always nice and attentive. More

by Karymevill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that Mateo continues to provide excellent care and attention. We truly appreciate your loyalty and look forward to assisting you again in the future.

April 03, 2025

Knowledgeable and courteous staff. Follow up was great and sales and finance people were great to deal with and no pressure sales. More

by rmperry01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Gomez
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Apr 04, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that our team was knowledgeable, courteous, and made your experience smooth and stress-free. We’re glad you enjoyed working with both our sales and finance teams. Your feedback means a lot, and we look forward to serving you again in the future!

April 03, 2025

I don’t have my car back yet so I cannot complete this survey yet. More

by JCOOLJAYCOOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We understand that you are awaiting the return of your car, and we appreciate your patience. To get an update on your vehicle’s status and ensure everything is moving forward smoothly, please reach out to Scott Tackabury at Stackabury@vtaig.com. They will be happy to assist you with any information you need.

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