Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,612 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,612 reviews

June 07, 2024

Service agent was very helpful and I got my car back on a timely fashion very good service More

by wmaycock1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jun 10, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We are thrilled to hear that our service agent was helpful and that you received your car back in a timely manner. At Mall of Georgia Ford, we strive to provide exceptional service and ensure a smooth experience for all our customers. We appreciate your feedback regarding the attentiveness of our service agent and the prompt completion of your vehicle's repairs.

June 06, 2024

Cason understood exactly what was happening and would have the service technician jump on it. The problem was fixed readily. The environment was super friendly and professional. I would highly recommend More

by thh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason Alexander
Report | Print
Jun 10, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your recent outstanding experience at Mall of Georgia Ford! We are thrilled to hear that Cason, your service advisor, was attentive, efficient, and ensured your service needs were met promptly.

June 06, 2024

Service advisor did a good job setting up pickup of my truck from home and brought it back to me. Great service. More

by MRCHIPS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 10, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We are thrilled to hear that our service advisor provided exceptional service by arranging a convenient pickup and return of your truck for repairs.

June 05, 2024

excelente servicio muy profesional Isaiah me ayudo a conseguir el mejor trato… tenia un carro que estaba dañado y todavía debía dinero a otra financiera y tomaron el carro así en esas condiciones y no t More

by Carlos Madera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Montalvo
Report | Print
Jun 11, 2024 -

Mall of Georgia Ford responded

Estamos tan contentos de poder darle la mejor experiencia posible! ¡Gracias por elegir Mall of Georgia Ford!

June 05, 2024

Great service and honest pricing I bought two f150 from them. The service is easy to set up. More

by himda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We are thrilled to hear that you've consistently received great service, honest pricing, and found it easy to set up appointments for your two F-150 trucks.

June 04, 2024

Valet pickup service was very helpful. The service adviser was very responsive and kept regular updates on the repair work. More

by edanley
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 10, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your recent positive experience at Mall of Georgia Ford! We are thrilled to hear that you found our valet pickup service helpful and convenient.

June 03, 2024

Steve was great and patient let us know everything that we needed awesome service man More

by Vickieebrown66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier and service
Report | Print
Jun 04, 2024 -

Mall of Georgia Ford responded

Thank you for the fantastic review! We're happy to hear that Steve provided you with awesome service. His patience and thoroughness in explaining everything you needed to know are truly valuable qualities. We appreciate you choosing Mall of Georgia Ford, and we'll be sure to pass your kind words on to Steve. We wish you all the best with your new Ford!

June 03, 2024

Mall of Georgia Ford took care of a very complicated problem in a very short time. I am very pleased with the service. Cason kept me informed every step of the way. Every person 1 dealt with was comp More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason
Report | Print
Jun 04, 2024 -

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience at Mall of Georgia Ford! We understand that car problems can be stressful, so we're especially glad to hear that our team was able to resolve your complex issue quickly and efficiently. At Mall of Georgia Ford, we strive to provide exceptional service, and your feedback lets us know we're on the right track. Thank you for choosing us, and we look forward to seeing you again in the future.

June 02, 2024

My experience with Mall of Georgia Ford was great. Working with Andy Stanley and Daren Bennett was awesome! They were very helpful and were instrumental in making this purchase easy and exceptional More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daren Bennett
Report | Print
Jun 03, 2024 -

Mall of Georgia Ford responded

Thank you so much for the fantastic review of Mall of Georgia Ford! We're thrilled to hear you had a positive experience and especially appreciate you recommending Andy and Daren.

June 01, 2024

Great location. Very large inventory. Professional and knowledgeable staff. Isiah was friendly and speaks Spanish ! More

by Keven Oliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah Montalvo, Carter Wilson
Report | Print
Jun 03, 2024 -

Mall of Georgia Ford responded

Thank you so much for the fantastic review of Mall of Georgia Ford! We're thrilled to hear you had a positive experience!

Jun 04, 2024 -

Keven Oliver responded

Great location. Friendly staff & great selection

1
...
67
68
69
...
362