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Mall of Georgia Ford

Buford, GA

4.1
3,445 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,445 reviews

July 09, 2023

My entire wheels was about to fall off on a 2018 Platinum Expedition. They have no care about the safety of their cars. They are not accommodating.at all. Will never buy a Ford again. More

by PAT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
July 07, 2023

Allen was very helpful attending to my issue. He certainly has outstanding customer service skills! I appreciate his help. More

by slauricella89
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Allen
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 07, 2023

I have been using this service center since 2021 and have not been dissatisfied yet. More

by Aikidoaustin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 07, 2023

Brian said we needed a new control unit for our heating and cooling system in our 2012 Edge, which cost almost $1,500. All that was needed was the control unit had to be rebooted. Thank goodness for one More

by Rodney_s
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James
July 07, 2023

Everyone was kind and friendly. My service appointment was completed as promised and price was reasonable. More

by hyongha39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
July 07, 2023

The persons I dealt with were helpful, polite, competent employees who were eager to assist me. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 07, 2023

I scheduled a routine service plus two recalls for my F250 Diesel. I checked in at 7am and they called me at 11am and told me my vehicle was finished. These days that is exceptional service. At another d More

by mike@maglube.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
July 05, 2023

Great experience. Excellent team from sales to finance. Strongly recommend going to Mall of Georgia Ford for your next automobile purchase. More

by jerrykiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Thornton
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 04, 2023

Thank you Andy for your help. Andy provided key information on my vehicle. Knowledgeable and Professional! More

by ALLIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 03, 2023

They are terrible, I had my engine go out in my used car after a month of having it. And the only thing they did was try and sell me a brand new car twice the amount of the used car and twice the amount of More

by TRISTEN078247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
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