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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,176 Reviews
Call Service Center (678) 515-9339

2,176 Reviews of Mall of Georgia Ford - Service Center

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May 18, 2025

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 17, 2025

Marvin was very pleasant to work with. He kept me updated on the service needed for my car. More

by riverarini1968
Recommend Dealer
Yes
Employees Worked With
Marvin
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We’re glad to hear that Marvin provided such a pleasant and communicative experience during your service visit. Keeping you informed every step of the way is something we take pride in, and it’s great to know Marvin delivered on that. We appreciate your feedback and look forward to assisting you again in the future!

May 16, 2025

Scott Takabury and Josh Zierten are honest. knowledgeable and customer focused folks who take care of me every time I go in there. I have 3 Fords I take to them. 5 Stars!! More

by Brian Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Takabury, Josh Zierten
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May 20, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Scott and Josh continue to provide you with the honest, knowledgeable, and customer-focused service that keeps you coming back. It’s great to know they’ve earned your trust with all three of your Fords, and we truly appreciate your continued business. We’ll be sure to pass along your feedback to Scott and Josh—they’ll be happy to know they’re making such a positive impact! Thanks again for choosing us, and we look forward to taking care of your vehicles for many more years to come!

May 14, 2025

They always have availability and are timely with service. I trust every single technician that has worked on my car. Everyone is wonderful and courteous, never pushy. More

by Raileyeayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo, my service technician
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May 16, 2025 -

Mall of Georgia Ford responded

Thank you for the great review! We’re so happy to hear that our team consistently provides timely and trustworthy service. We truly appreciate your kind words and are glad to know you’ve had such positive experiences with us!

May 12, 2025

I really appreciate the help and knowledge of my service rep. Thank you for my great repair. More

by airchp1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We're so glad to hear your service rep provided the support and expertise you needed. It's great to know your repair went smoothly—thanks for choosing us!

May 12, 2025

Timely, knowledgeable, professional. Great experience, service was explained to me. Melvin is a great advisor. More

by Raneikirk
Recommend Dealer
Yes
Employees Worked With
Melvin Knight
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May 13, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Melvin provided timely, knowledgeable, and professional service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again!

May 11, 2025

Mama, Georgia, Ford is efficient and friendly, and they do a good job on my car. More

by DogsDreamRanch
Recommend Dealer
Yes
Employees Worked With
I dont remeber
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May 12, 2025 -

Mall of Georgia Ford responded

Thank you for the great review! We're glad to hear that you’re happy with our service and that your car is in good hands. We appreciate your continued support!

May 11, 2025

It was a great and they got me out of there in a reason time. More

by barringtonsmith.bs
Recommend Dealer
Yes
Employees Worked With
Stephanie crass
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May 12, 2025 -

Mall of Georgia Ford responded

Thank you for the review! We're glad to hear you had a great experience and that we were able to get you taken care of in a reasonable amount of time. We appreciate your business!

May 11, 2025

They were very professional and every time I called I was able to speak to someone about my vehicle. They are also very patient because it took some time to be able to authorize the repair More

by ccolvin822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
May 12, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words! We're happy to hear that you had a professional experience and that our team was able to keep you updated and work with you through the repair process. Your patience and trust mean a lot to us!

May 09, 2025

I have used Mall of GA ford for all my service on my vehicle. They are efficient and keep me updated on services I may need beyond my oil changes and costs so I can make a decision as to when I can get More

by leslieaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aliana Marie Fernan
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May 12, 2025 -

Mall of Georgia Ford responded

Thank you for your continued trust in Mall of GA Ford! We're glad to hear that our team has been efficient in keeping you updated and helping you make informed decisions about your vehicle's service. We appreciate your feedback and look forward to continuing to serve you!

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