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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,173 Reviews

2,173 Reviews of Mall of Georgia Ford - Service Center

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March 06, 2022

They made my service experience quick, fast, and right the 1st time. The customer service wait area has all the amenities that you would want and then some.. More

by LLPARKER1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 07, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 05, 2022

I was well taken care of. Brian did a great job! Truck is running great. More

by ron.castleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 07, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

Mar 07, 2022 -

ron.castleman responded

Mall of Georgia Ford is the best dealer I have ever done business with. Brain always take great care of me in the service department. #1 Team - #1 Product

March 04, 2022

Good service in a timely manner. Problem was repaired with no out of pocket expenses. Would highly recommend More

by kellywrightusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 07, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 02, 2022

Bob was great, very responsive to my questions and concerns. He is professional and friendly More

by richmon53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 02, 2022

Great service and detail was provided. The prices are more reasonable compared to other dealerships. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Mar 02, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 01, 2022

Good service prompt friendly staff I don’t cate to say more than a few words not fifteen More

by deantswart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brislin
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 01, 2022

Cason worked with me to get my problem solved - took 4 attempts but he stuck with it. More

by Elizabeth.heller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Elizabeth!

March 01, 2022

Cason was my service advisor. He kept me up to date on the progress of my repairs, answered all my questions and gave me excellent customer service. More

by Crazy Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 02, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 01, 2022

The process was smooth and fast. I was told my car would be done around 1PM and it was. Great communication. More

by pbalzer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

February 28, 2022

Everything was efficiently and promptly handled during my service visit. I would not hesitate to recommend your organization for f150 support. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Feb 28, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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