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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,189 Reviews

2,189 Reviews of Mall of Georgia Ford - Service Center

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March 21, 2022

Great experience the service rendered was completed in a timely manner, and cost was reasonable. My service advisor Mr. Toby Jesse was very friendly, knowledgeable and very professional. Car looks awesome! More

by deededarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Jesse and Jason via phone
Mar 23, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 19, 2022

They was very nice and polite. They are very thoural and understanding what they say about your car More

by leanne Baisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 21, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback Leanne!

March 18, 2022

Excellent customer relations and service on my new Bronco. Replaced defective and missing parts and installed new accessories I purchased at no charge. Highly recommend Mall of Georgia Ford. More

by KWHIGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lindsey Hester, Cason Stewart
Mar 21, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 17, 2022

Very pleased with Mall of Georgia Ford, friendly and courteous service. I will be back again! More

by Rodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 17, 2022

Service was professional and done in a timely manner. I was very pleased with the quality and courtesy provided. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 16, 2022

Very professional service writers and shop personnel! The car was diagnosed and properly repaired! Excellent location and very clean wait area More

by STEWART9592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 17, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 16, 2022

Always provided great service by everyone at this ford dealership the device writer was excellent More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee, Justin Hopkins, Brian James, Matt Knuckles, Renee Ingram, Angel Ramirez, Cason Stewart
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 16, 2022

The group at Mall of Georgia does a great job in keep our fleet up and operating. Their service department identifies potential problems up front with cost preventing a more costly repair and an unscheduled More

by tgunnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 16, 2022

Great experience getting my over priced key. Service Advisor was pleasant and informative. Will be back. More

by MM-13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 16, 2022

My transmission has gone out on my car and nobody has mentioned that my transmission was an issue More

by jolundahaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Ramirez
Mar 17, 2022 -

Mall of Georgia Ford responded

Good Morning, jolundahaughton, Thank you for your feedback. We're so sorry to learn about your experience and, and would like to speak with you so we can immediately address the situation and your transmission. Please reach out to Alan at AGreene@mogf.com.

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