Mall of Georgia Ford - Service Center

Good personal interactions and got me out of the dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clear dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clearly they didn’t fill or top of my fluids. More

Would not go to the service center at all. The sales department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apo department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apologized but the problem unfortunately was not fixable and all they could say was sorry.. I’ve been to numerous afore dealers around and the service venter was the worst. I will drive out of my way to go to another Ford Service center. More

Very quick responce and solving a problem on my truck f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. More

Very professional, attentive to the customer, helped me with deciding what I need to for my vehicle. I will only use Yeraliz in the future! with deciding what I need to for my vehicle. I will only use Yeraliz in the future! More

The team was able to resolve my issues and took the time to listen to my concerns and resolve them the first time with no pushback. to listen to my concerns and resolve them the first time with no pushback. More

My new Mustang has a problem but the mechanic didn’t fix it because he said he never felt my transmission to neutralize. So every other day my car neutralizes for 5 seconds and then it runs. it because he said he never felt my transmission to neutralize. So every other day my car neutralizes for 5 seconds and then it runs. More

I was in for new tires and oil change. My service manager was Steven. I was treated extremely well very exceptionally well because I asked for the oil change to be added when I got there. Y was Steven. I was treated extremely well very exceptionally well because I asked for the oil change to be added when I got there. Y More

When I bought my suv from every body was very friendly helpful and I enjoyed bring car up there but it seems that nobody cares about the people anymore all that interested in making money helpful and I enjoyed bring car up there but it seems that nobody cares about the people anymore all that interested in making money More

Andy was my sales person. He did an excellent job, excellent customer service. By the guy who did the financial paperwork he totally put in a hole of 8k. Sorry but this is the reality. When a customer excellent customer service. By the guy who did the financial paperwork he totally put in a hole of 8k. Sorry but this is the reality. When a customer ask you what is the FINAL TOTAL please add the down payment too... More

Repair took nearly two weeks to complete. Follow/communication up was poor. Choose another service facility if you need your vehicle repaired in a reasonable period of time. Follow/communication up was poor. Choose another service facility if you need your vehicle repaired in a reasonable period of time. More