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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

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February 14, 2021

Tony is clear and believes in conveying the pertinent only, yet detailed information. Very knowledgeable and good to work with. Tony has my interests as his interest. More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Brian!

February 14, 2021

MOG ford has been my exclusive service provider since mile Zero to 130,000. I won't go anywhere else. I've always been treated fair and never over-sold. More

by pws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, and thank you for being a loyal customer!

February 13, 2021

very bad service. They refused to fix my 2014 ford focus, for a transmission problem rl which is covered by extende warranty, leaving shi I took it to another ford dealership which they fixed it at no More

by Jucaveni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Mall of Georgia Ford responded

Hi Jucaveni, Thank you for letting us know! There should be no reason why we could not address your transmission and would like to learn more. Please contact Lindsey Frazier at lfrazier@mogf.com to further discuss things and find a remedy to your situation.

February 12, 2021

The Service Department is top notch. Very friendly and very informative. The waiting area is very clean,safe and comfortable. The Service Department performance is one of the main reasons I continue to bu More

by DWASHENBURN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 10, 2021

Mrs Marilyn Muir She is a excellent customer service Today she ordered my new tire and the service was very fast and I would recommend it More

by Luigar1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Feb 11, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 10, 2021

MoG Ford has great service and support even on older trucks. Brought in my Dad’s 16 year old F150 and the fixed everything. Will definitely return. More

by PHIL.WARREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 11, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 10, 2021

I had a Great Experience at the Mall of Georgia Ford Service. My Service Advisor, Tony Owens was Awesome. The Service and Facility was Excellent. Thank you! More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 11, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 09, 2021

great service and no bs! staff was friendly and knowledgeable. they didnt hassle me with a bunch of stuff i didnt need. will definitely come back. More

by happy50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob brousseau
Feb 10, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 08, 2021

Great and fast service. I dropped my car off the night before bc my appointment was at 10 the next morning and they called me at 8 saying my car was ready! It was amazing More

by lblood95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dropped my car off and someone just called and said my car was ready
Feb 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 08, 2021

All is well. I have been visiting the Ford dealer since 2015 and my experiences have ALWAYS been pleasant ☺ All the workers are warm, friendly, welcoming. More

by Frenchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Green
Feb 09, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us and for being a loyal customer!

Feb 09, 2021 -

Frenchie responded

🎶🌈😉👍

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