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Mall of Georgia Ford - Service Center

Buford, GA

4.0
1,841 Reviews

1,841 Reviews of Mall of Georgia Ford - Service Center

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April 24, 2019

Excellent I am extremely satisfied with all the services provided to me. Always great customer service I always get thing done in a good timely manner. I always More

by ALTAMIRANO_ATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OSCAR LOVERA , MICHAEL GALVIN
April 24, 2019

Good service Need to improve on updating customers relating to the vehicle service. I dropped off my car and never recieved a phone call regarding the vehicle's pr More

by ERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney
Apr 25, 2019 -

Mall of Georgia Ford responded

Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

April 24, 2019

My experience with mpg ford Everyone at Mall of Georgia Ford service department were very polite nice helpful even provided transportation to my home and then picked me up when m More

by Marcryan1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
April 24, 2019

Marilyn Muir is a real pro and took care of a simple mainten Great dealership service team is superior and has been for 6 years. I keep coming back. Tony and Marilyn are great. Drop off and pick up later in th More

by gbwertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn muir
April 24, 2019

Excellent service from Marilyn as normal. She is always helpful and great to work with. This should not be a mandatory 25 word minimum. Having this minimum will di More

by WORRELB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
April 24, 2019

Simple, timely service I brought my car in for an oil change and tire rotation. The service advisor asked if I needed anything else but was not pushy when I declined anythin More

by Superflouspox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
April 24, 2019

Oil change and Tire plug Very fast service with the oil change and they also fixed my tire and the Sales department for the New cars was with amazing service had a good time b More

by Jorge Tequia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenrick Scott
April 24, 2019

My key Thank for my new key!! I appreciate your help and pricing out future issues that will become a problem later on. Highly recommend this Ford dealership More

by Rackleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Maddox
April 24, 2019

Fantastic Great service; timely; reasonable pricing. Great waiting area too with free snacks. Nice and comfortable chairs and couches. Wireless service strong a More

by Semaj76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Cochran
April 24, 2019

They cracked my dash and misdiagnosed the problem My first experience was so-so, and they were able to fond a part for my rare car, but this time.... brought them an A/C realted electrical problem. More

by LIFEISSHORTPLAYHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sterling tye Service Manager
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