Mall of Georgia Ford - Service Center

Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to this dealership. More

Tony Owens in Service Dept is great to work with when I bring my Mustang in for service or repairs. He is on it and my car is ready when he says it will be. Very professional. I will be a repeat customer bring my Mustang in for service or repairs. He is on it and my car is ready when he says it will be. Very professional. I will be a repeat customer More

Long wait for service. Plan on leaving vehicle for at least a day. Not willing to stand behind defective compressor on Ford Escape only 5K out of warranty period. least a day. Not willing to stand behind defective compressor on Ford Escape only 5K out of warranty period. More

Service was great 👍 the entire staff doing the process made the buying process a great experience. My sales man made everything come together doing the best sale process ever. made the buying process a great experience. My sales man made everything come together doing the best sale process ever. More

I highly recommend Mall of Georgia Ford! I have been going to the service center for many years and every time I’ve gone either for oil changes to having work done they have always taking care of me! Th going to the service center for many years and every time I’ve gone either for oil changes to having work done they have always taking care of me! This past week I had to have phasers changed in my truck and in 1 DAY it was done! Can’t ask for anything better than that! BIG thanks to Donnie, Jeff, Sterling and Marilynn for taking care of me! Great team!!! More

Purchased a new Ranger and love it! Service has been excellent and staff very helpful. Steven our service advisor has taken care of all maintenance needs. Will return to purchase our next vehicle excellent and staff very helpful. Steven our service advisor has taken care of all maintenance needs. Will return to purchase our next vehicle More

Great Service Experience! Bright open service waiting area and very gracious & knowledgable staff!! My service advisor was extremely personal, professional and gracious & efficient. I will use Mall of Ge area and very gracious & knowledgable staff!! My service advisor was extremely personal, professional and gracious & efficient. I will use Mall of Georgia Ford for all future service needs. Highly recommend More

I am very satisfied with my visit today! First time since I got my car that I got my free oil change that my MVP coverage I paid for 2 years ago when I bought the car new there! That I was supposed of gotten I got my car that I got my free oil change that my MVP coverage I paid for 2 years ago when I bought the car new there! That I was supposed of gotten (because I paid for it up front!) But, I was totally Satisfied,because someone took time to look it up without me asking! This, was a very nice experience today social distancing and all! I called Friday morning and they saw me at 10:30 this morning,which online it said there were no appointments available! But,anyway I am very Blessed and Grateful for the whole visit! Thanks!🌹 More

I was two days at the dealer because the technician did not do a good job Two of the tubing was not connected right. i have to connected my self.i back to the dealer to check .they not founded a problem.th not do a good job Two of the tubing was not connected right. i have to connected my self.i back to the dealer to check .they not founded a problem.they gave me my car back and to two weeks after I found they did not install back The screws of the cover right and I have to pay at other person to do that. More

Great team that takes time to remember your name. Courteous to everyone that comes in the dealership and garage. The facility is always clean and family friendly. Courteous to everyone that comes in the dealership and garage. The facility is always clean and family friendly. More