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This rating includes all service center reviews, with more weight given to recent reviews.
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2,190 Reviews of Mall of Georgia Ford - Service Center
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August 25, 2024
Quick and easy with no issues. Comfortable waiting room and everyone was pleasant and very welcoming. Comfortable waiting room and everyone was pleasant and very welcoming. More
by mdcarlucci
Employees Worked With
Verified CustomerAugust 21, 2024
Attempted to charge me thousands of dollars for something that was under warranty. Took it to another dealership and it was fix in a day at no cost. that was under warranty. Took it to another dealership and it was fix in a day at no cost. More
by trev708
Employees Worked With
Service tech
August 21, 2024
As the broker of LIST FOR 1% REALTY in Lawrenceville, I know the importance of hiring amazing sales professionals. My rep Steve Shank was amazing from start to finish. He was knowledgeable, insightful, int know the importance of hiring amazing sales professionals. My rep Steve Shank was amazing from start to finish. He was knowledgeable, insightful, integral, and had great communication skills throughout the entire process. More
by LIST FOR 1 PERCENT REALTY
Employees Worked With
Steve Shank
August 16, 2024
Excellent timely service and explanation of maintenance performed by service team on my F 350 . performed by service team on my F 350 . More
by jvsheppard
Employees Worked With
August 13, 2024
I had a very good experience at Mall of Georgia Ford. The service advisor was very helpful and courteous. I will definitely be returning for my service work. The service advisor was very helpful and courteous. I will definitely be returning for my service work. More
by hunterbick44
Employees Worked With
Jenny Garner
August 12, 2024
I have worked with this dealership for many years with mostly positive experiences however this one was very disappointing. This is my work truck so leaving it somewhere for a day or two is inconvenient t mostly positive experiences however this one was very disappointing. This is my work truck so leaving it somewhere for a day or two is inconvenient to say the least. I brought my truck in with a couple of small issues and it needed an oil change. It also had a engine light on that needed to be checked. I had to pick it up after hours so I really didn't have time to go over the paperwork but there was no mention of my engine light being on nor any solution indicated. This is very disappointing and, in my opinion, unprofessional. Now, I have to figure out another work day or two to take off and, instead of a long weekend at the beach, take my truck to get whatever repair needs to be done. More
by dmhenley
Employees Worked With
Don't know
August 07, 2024
Service was great, easy and simple. I enjoy my time to be there service advisor was very professional. We talk about on recall they said that they ordered the parts and I have to come b I enjoy my time to be there service advisor was very professional. We talk about on recall they said that they ordered the parts and I have to come back to do the recall. More
by kalmakh
Employees Worked With
