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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,187 Reviews
Call Service Center (678) 515-9339

2,187 Reviews of Mall of Georgia Ford - Service Center

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February 26, 2024

Welcoming, helpful and genuine Brian communicated very well and he was always very easy to work with. He made the process much easier. More

by rculhane4374
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 27, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so pleased to hear that Brian provided you with excellent service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

February 26, 2024

Efficient They had all the paperwork ready and were very quick to get me in and out More

by dlee25
Recommend Dealer
Yes
Employees Worked With
Seong Kim
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Feb 27, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that our team provided you with efficient service. Thank you for your kind words and please visit us again for all of your vehicle needs.

February 23, 2024

Great service. The staff was very cordial and helpful. Brian James was my service advisor and he was very helpful and knowledgeable More

by psassy1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
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Feb 23, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Brian and our team provided you with helpful service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

February 23, 2024

Helpful, efficient and fast. He made me feel comfortable with the process Delivered ahead of time More

by JAJORDAN0
Recommend Dealer
Yes
Employees Worked With
Ernie G
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February 22, 2024

I've done explained it all in the last review you guys sent me about my latest trip there. More

by TWHITE234
Recommend Dealer
No
Employees Worked With
I explained it all in the last review. It wasn't who did the work at all. It was the service advisor. Her name is listed in my previous review.
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Feb 26, 2024 -

Mall of Georgia Ford responded

Hi there, thank you for sharing your feedback with us. We apologize for the experience you had during your recent visit. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.

February 21, 2024

Great service from the service writer to the technician. Donnie made sure truck was serviced properly. Thanks More

by ELITEAUTODIESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Jones
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Feb 21, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Donnie provided you with great service. Thank you so much for your kind words and patronage. Please visit us again for all of your vehicle needs.

February 21, 2024

They serviced my car, but then it sat for a couple days (no contact from service provider) while they were supposed to find an oil leak. I needed my car back, so I never found out about oil leak. More

by ginnasmith
Recommend Dealer
Yes
Employees Worked With
Idr
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February 20, 2024

Great service in and out. ..clean environment...can't complain.....great you as you pull up...as i said ..great service.. More

by marksho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tackabury
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Feb 20, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so glad to hear our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

February 18, 2024

It's truly my dealership , love everything about it . Not to mention the care they take on my truck . Absolutely amazing place . More

by MARCBORNHORN
Recommend Dealer
Yes
Employees Worked With
Alan
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February 18, 2024

Thank you mall of ga ford for years of fantastic service . You guys take care of me and I appreciate your hard work . Look forward to a new year of service. Thank you very much for everything you do for me More

by MARCBORNHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
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