Mall of Georgia Ford - Service Center

I have been buying vehicles and having my service work done by mall of ga ford for many years and I feel that I can trust them. done by mall of ga ford for many years and I feel that I can trust them. More

My vehicle was previously serviced at a competing Ford dealership where there was ALWAYS a problem of some kind. Mall of Georgia Ford changed my opinion of dealership service, and my service representativ dealership where there was ALWAYS a problem of some kind. Mall of Georgia Ford changed my opinion of dealership service, and my service representative, Chris, was awesome in communication and flexibility for my needs. More

Starting to have some minor changes in the behavior of my transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and check the fluid level. Was told bringing it back in 2 weeks was not an option. Very disappointing. Have been doing business here for 7 years. Everyone that I knew here in service is gone. More

Brian did no grasp what my issue was despite having clearly explained it to him. clearly explained it to him. More

Staff was friendly and easy to work with. They understood what was needed and got it done. They understood what was needed and got it done. More

Had an issue with a recall that was fully taken care of. They took care of me. They took care of me. More

Please see the previous review of the dealership. Thank you. Please see the previous review of this dealership for my comments. Thank you. Please see the previous review of this dealership for my comments. More

It took them 8 hours to change the oil, and I didn’t have car car More

They lie to me about my car. They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I tra They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I trade my car in at a VW store the sales guy tried to buy my truck that I traded in. He brought it back to Mall of GA Ford. They told him not to buy that truck because it had transmission issues. But they told me A completely different story. Bunch of xxxxxxxx! They sold me a lemon and didn’t take care of me even though my truck has gold certified warranty up to 100,000 miles. Liars liars liars!!!! Thieves More