Mall of Georgia MINI

Michael, John and Paul - Wonderful Team Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both locate Unexpectedly, I was in need of a vehicle. After extensive research, I narrowed my search down to two possible vehicles. Ideally, they were both located at MOG Mini. Their online services conveniently allowed me to enter my information and confirm the vehicle's availability. The following morning, John (Sales Mgr) contacted me and assured assistance as well as confirmed availability of both vehicles. He had someone text me a video of both cars. John coordinated my visit with Michael. Upon my arrival to MOG Mini, I was pleasantly greeted by Michael Albertson, Sales Advisor. Although one of the cars I was interested in was sold minutes prior to my visit, Michael's reactive and empathetic response assured me nothing would stand in his way of helping us. He patiently listened to my requests (which didn't give him a lot of wiggle room) and showed us options that met my requirements, both aesthetically and financially. After narrowing down his offerings, he located my desired vehicle in NC. He and John easily met our price and began coordinating the vehicle transfer. Michael noticed my insecurities and paused our business transaction. Because the vehicle wasn't physically present, I was very unsure with my decision. Michael was beyond transparent, educated, and friendly. He, again, took additional time to educate us and provided facts on why the vehicle met my requirements. He switched roles from "sales guy" to "human" and with emotional intelligence, calmed my nerves and allowed me a moment to breathe. Honestly, his calm nature eliminated all pressures and insecurities which was the convincing factor in our decision. After confirming if I was ready to move forward, Michael introduced us to Paul, the finance guy. Paul has a cool and collected demeanor. We negotiated a wonderful interest rate and with his educated input, purchased the appropriate warranty. After finalizing our purchase, I was given a loaner vehicle until my car arrived. Within three days, my car arrived. After test driving and confirming my purchase was indeed what was promised, Michael educated and showed me all of the new car features. This MOG Mini team should be cloned! They're exceptional and very well versed in their line of business. They don't miss a beat, are seamless, and ensure they meet customer value. Michael was a life saver and I can't thank him enough. His professionalism, transparency, charisma, and understanding were superb. I 110% recommend his services to whomever is in the market. More

I went in for a test drive and ended up buying. I found this car through my bank car buying service. Working with Jimi was great. No high pressure sales tactics. I got more for my trade-in than I I found this car through my bank car buying service. Working with Jimi was great. No high pressure sales tactics. I got more for my trade-in than I expected. The dealership even got me a better rate than my own bank could. Overall, a great experience! More

Got what I wanted and more Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the line of a new or used car More

My First Vehicle Purchase! My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are My family has been going to Mall of Georgia Mini for the past three Minis we have bought including the one we bought this month! All the employees are extremely helpful and knowledgeable of the vehicles and really listen to your wants and needs. They make the experience really fun and by no means pushy like most dealerships are! I have referred several people to the dealership as they also have other luxury vehicles other than Mini’s as most people do not know! I recently had a really good friend of mine buy a vehicle there which was so exciting! Zach is the salesmen my family and I work with however everyone is extremely easy to work worth! Milton and Paul are amazing to work with on the management and finance aspect of the deals! HIGHLY RECOMMEND! More

Ask for Zach in Sales!! Zach is amazing to work wirh! Very helpful, sincere, great follow up and always very patient during the purchase wirh no pressure tactics. I rece Zach is amazing to work wirh! Very helpful, sincere, great follow up and always very patient during the purchase wirh no pressure tactics. I recently ordered a 19 Hardtop JCW and Zach was in constant communications wirh process and updates throughout the 10 week build and shipping. Trust me! Zach is the guy you need to ask for at Mall if GA MINI and you’ll quickly find out that the process is much easier than fun wirh Zach helping you through the entire process!! More

Great This is my third mini from here. Zach Stankowski is always helpful and friendly. The whole team seems to go above and beyond. Great place to buy a new This is my third mini from here. Zach Stankowski is always helpful and friendly. The whole team seems to go above and beyond. Great place to buy a new or Pre-owned vehicle. More

An improved experience. We entered a situation that seemed to be pretty bad servicing an older Mini however management stepped in and turned our entire experience much more p We entered a situation that seemed to be pretty bad servicing an older Mini however management stepped in and turned our entire experience much more positive. We left with a great deal on a new Mini with a great warranty and my wife is happy. A happy wife was the ultimate goal and Mathew Martin, Milton Meeks and Mark Mark Stackhouse made it happen. Thank you all! More

Knowledgeable helpful friendly My first Mini I was a Honda girl Zach made me feel confident in my first Mini purchase. Drove home in her and I absolutely love it!!! Thank you Zach a My first Mini I was a Honda girl Zach made me feel confident in my first Mini purchase. Drove home in her and I absolutely love it!!! Thank you Zach and crew. Everyone made me feel very comfortable More

Awesome Zach knew the car inside and out and answered all my questions. He showed me changes from my former Mini, and is just so very knowledgeable. He was pr Zach knew the car inside and out and answered all my questions. He showed me changes from my former Mini, and is just so very knowledgeable. He was professional with the paperwork and got that done quickly. I have never had a better car buying experience, including purchases of 2 other Mini Coopers from dealers. He went above and beyond taking care of a few things that weren’t part of the purchase. Summer Parsons was my internet contact on the car first and was so attentive and made it worth it to drive 6 hours to get here for lunch the car. She knows the Minis inside and out and gave me every detail about it. She’s a valuable asset to your team. As with Zach, I cannot say enough great things or compliment her any higher. She was awesome. Milton Meeks made the finance part go quickly and smoothly. He explained all my options clearly More

Welcoming and Knowledgeable The dealership treats you (the customer ) with smiles and very willing to assist you at your request. I personally have not had any problems with sale The dealership treats you (the customer ) with smiles and very willing to assist you at your request. I personally have not had any problems with salespeople and service department. Jordan Barnett and Arusha Hunter worked with my husband and I to pick just right vehicle for me. I highly recommend this dealership and their employees. More