Malloy Ford Charlottesville

The truck has an issue, not a dealer problem, a Ford problem The truck has been in for fuel system issue 3/4 time, maybe resolved maybe not, Ford Motor issue not a dealer issue, we shall see The truck has been in for fuel system issue 3/4 time, maybe resolved maybe not, Ford Motor issue not a dealer issue, we shall see More

My 150 While it ended up taking 3 days, Repairs were completed. Service Rep was very helpful. Service Rep was also able to determine a recall item that reduc While it ended up taking 3 days, Repairs were completed. Service Rep was very helpful. Service Rep was also able to determine a recall item that reduced the total price of repairs significantly. More

Seatbelt restraining dash is still lit and my ford app also says there is a problem. Didn’t get fixed. 😒. Not very happy about that. also says there is a problem. Didn’t get fixed. 😒. Not very happy about that. More

Used vehicle purchase. I purchased a used vehicle, 2015 Explorer, in February 2020. The sales person, Hakiem Dean was very helpful, knowledgeable and patient in my review p I purchased a used vehicle, 2015 Explorer, in February 2020. The sales person, Hakiem Dean was very helpful, knowledgeable and patient in my review process and purchase. I purchased a prior vehicle in April 2019 for my wife, 2018 Escape, through Mr. Dean as well. I will continue to use Mr. Dean for contact if still with Malloy Ford. I was satisfied with the purchase and the only item I am waiting for is the second key for the vehicle that Mr. Dean is trying to locate. I had on item with the front seat passenger seat where the seat cover front panel had loosened. Mr. Dean set up an appointment with the service department to have that corrected. I was taken care of very quickly. Thank you, Ben Powell, Troy, VA More

Brian was so helpful in getting me into a used Edge and Ken in closing and working with me on the deal. Great team to work with. They deserve to receive a 10 !!! Ken in closing and working with me on the deal. Great team to work with. They deserve to receive a 10 !!! More

Went in for an oil change and tire rotation. Those services went well. They gave me a multi-point inspection sheet that said nothing was wrong with my vehicle. I examined the sheet and found out that services went well. They gave me a multi-point inspection sheet that said nothing was wrong with my vehicle. I examined the sheet and found out that the lied. So my question is did the tech actually perform inspection. More

RYAN WAS EXCELLENT I DEALT MOSTLY WITH RYAN HE DID AN EXCELLENT JOB, IT WAS A GOOD EXPERIENCE, FINANCE WAS PAINLESS, I WAS IN AND OUT IN A VERY TIMELY MANN I DEALT MOSTLY WITH RYAN HE DID AN EXCELLENT JOB, IT WAS A GOOD EXPERIENCE, FINANCE WAS PAINLESS, I WAS IN AND OUT IN A VERY TIMELY MANN More

Wonderful buying experience! Hakeem really listened to what I wanted and was patient until I was truly ready to purchase. Once I was, he showed me the perfect vehicle on the first try. what I wanted and was patient until I was truly ready to purchase. Once I was, he showed me the perfect vehicle on the first try. More

Was very pleased with the service as I have been every time I've had my truck serviced . Everyone was friendly and helpful in every way, thanks. M. Dabney. time I've had my truck serviced . Everyone was friendly and helpful in every way, thanks. M. Dabney. More

VERY PLEASANT CAR BUYING EXPERIENCE. All my dealings were with the great salesperson Eric Eavey. Eric made the whole ordeal very pleasant and delightful. Eric made sure that I got a fai All my dealings were with the great salesperson Eric Eavey. Eric made the whole ordeal very pleasant and delightful. Eric made sure that I got a fair price for my trade in and also made sure that I got all the discounts that I was eligible for on my new car. More