Malouf Ford - Lincoln, Inc.

Don was the best I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple I recently bought my first car ever at Malouf Ford in North Brunswick and it was a very positive and relatively painless experience thanks to a couple of people, and Don was definitely one of them. He found me a deal that was too good to be true and thanks to his magic,i drove away in my brand new car in just a short amount of time. I highly recommend this dealership and working with Don for anyone looking for a car! More

Long Visit My experience here was good but very long (about 7 hours). My qualms are not necessarily with the sales representatives (financial or otherwise), but My experience here was good but very long (about 7 hours). My qualms are not necessarily with the sales representatives (financial or otherwise), but with the Ford Credit Banks. I only came to this dealership because I found the best deal I could for the model of car that I wanted. However, because the bank (Ford Lender), wanted to make more money back on there loan (in case of repossession) to insure themselves, they gave me a fabulous deal to finance a new car but not the car I came to buy. Because the new car is worth more, my payments are now higher, which leads me to believe that I was tricked into spending more money than I wanted to. If the Bank was worried about having to repossess the vehicle because I didn't have a long enough credit history, it seems more logical that they would want their customer to take on less of a loan, not a larger loan. I am very happy with the car, but the way Ford Lender makes its approval decisions is only to benefit itself, leaving very little room to negotiate with the customer. The sales people and finance representatives were very knowledgeable and courteous. Chris Fitzgerald was honest and went over and beyond the call of duty to make sure that I was able to get a vehicle without having to make the long drive back to Malouf in New Brunswick. That man deserves a raise! More

Lease a new car my 4th purchase at Malouf . Very relaxed and no pressure keeps me coming back. Salesman Frank Colonna the best . No need to look anywhere else . my 4th purchase at Malouf . Very relaxed and no pressure keeps me coming back. Salesman Frank Colonna the best . No need to look anywhere else . More

A feel good experience...Quick, Easy and No BS! 5+ stars for Chris.I will start by saying that I am a sales person in new home real estate, and while I love what I do, dealing with sales people beca 5+ stars for Chris.I will start by saying that I am a sales person in new home real estate, and while I love what I do, dealing with sales people because it puts me in "work mode" so buying a car is not my favorite experience. My sales person at Malouf Ford/Lincoln changed that thinking. Chris Fitzgerald was amazing at letting me go through the experience as a buyer without making me feel like I was getting "handled". When I showed up to the lot just to take a look around he greeted me with his name, a friendly smile and a business card and didn't immediately try to get me to come inside and sit down--an excellent approach which made me comfortable going back in a week for more information and a test drive. Unlike the Lexus dealership, which offers a great vehicles as well, but they wanted me to take home an ES350 on my lunch break but didn't do any follow up until I called them for a better price. After walking with me to see a few MKZs in my price range we came across the right one and took it for a test drive. Given my schedule I couldn't devote too much time to the negotiating process and I let Chris know my price & terms which were, in all honesty ridiculous for the car I just test drove. Chris did his job well highlighting the value of the vehicle. I ultimately spent a modest amount more than what I had budgeted for, but I was able to get a car that exceeded my expectations 10x. Chris found me the "diamond amongst gems" and I was able to drive away with a sleek, beautiful, very gently used MKZ.He is a great and trustworthy sales person who worked very hard to make a deal happen and keep both his customers and his dealership happy. Thanks to Chris & Sam for staying afterhours to get the sale and financing taken care of around my schedule. That was the fastest transaction ever! Kudos to Chris and the team at Malouf. More

Great Team, Great Experience I bought at 2015 Ford Fiesta, very fun car, from Chris Fitzgerald and the team at Malouf. It was my first car buying experience. I was a little bit ne I bought at 2015 Ford Fiesta, very fun car, from Chris Fitzgerald and the team at Malouf. It was my first car buying experience. I was a little bit nervous because the stigma exists that they were going to try and beat me up. I, now, no longer have that feeling, Chris genuinely looked out for me and helped me make the best choices I could. I'll probably buy another car here, comfortably. More

Exceeds the 5 Star Rating This is truly a Flagship Dealership. From the time you walk in the door the friendly sales associate and Manger made me feel like I was not just anoth This is truly a Flagship Dealership. From the time you walk in the door the friendly sales associate and Manger made me feel like I was not just another customer out looking to purchase a car. Certainly not your usual pushy Salesman trying to Sale you something you don't want. This Team spent hours with us getting us in to the right car for my daughter who was unsure of what she wanted. Their patience was way be on recognition. They continually emphasised to her to take all the time she needed to make her decision that their goal was to make this a rewarding experience never once showing any sign of frustration. True professionals in there fields. After the closing of the Sale they spent another hour going over all the Safety features and features of the vehicle. I was truly impressed. And Nicole couldn't have been happier. And when they told her she had free oil changes as long as she owned the car, she was even happier we came to Malouf.. Truly a rewarding experience in car buying. The way car buying should be... Thank you Dino and Chris...... Tony and Nicole Rabitz October 9, 2016 More

Professional from beginning to end I recently purchased a vehicle from Malouf. My salesperson Chris Fitzferald made my experience pleasant and painless. I found the car online and calle I recently purchased a vehicle from Malouf. My salesperson Chris Fitzferald made my experience pleasant and painless. I found the car online and called to ask a few questions about my trade and the new (used) car. Everything was answered in depth. I received a fair and generous offer on my trade and an excellent deal on the car. The deal was expedited in under an hour and we were on our way enjoying our new car. Chris went above and beyond an ordinary salespersons responsibility to make this happen. This certainly will not be the last car I buy from Chris, as a matter of fact it's the third car I bought from him in two years. He makes car buying a positive and enjoyable experience . More

Finally got a new hybrid! This is the second vehicle I've purchased from Chris Fitzgerald and I absolutely love my new Fusion Energi. I've always found Chris to be very accomm This is the second vehicle I've purchased from Chris Fitzgerald and I absolutely love my new Fusion Energi. I've always found Chris to be very accommodating and knowledgeable. Also, I was extremely happy to learn that he had taken a position at this dealership. The first car I had bought from him was when he was at Bell Ford, and although I loved working with him, I can honestly say I was less than enamored with the other staff over at Bell... So much so that I swore I would never buy another car from them. I'd recommend both Chris and Malouf to anyone looking for a new Ford! More

Great Service for First New Car. I had a great experience leasing my new Ford Escape. The process was completely hassle free and very quick. Chris did an unbelievable job at explaini I had a great experience leasing my new Ford Escape. The process was completely hassle free and very quick. Chris did an unbelievable job at explaining the car and its functions to me, and Mr. brown helped me out with a great deal on the car. I couldn't have asked for better service. More

Professional Sales Team and Top Notch Service Dept. Ive been using the Malouf Lincoln service department for almost 20 years and have always found the writers to be very knowledgeable and the service te Ive been using the Malouf Lincoln service department for almost 20 years and have always found the writers to be very knowledgeable and the service techs highly skilled. I just leased my 7th or 8th Navigator. I got it from Malouf. Their sales manager found me the new car that I wanted at a price that was excellent without any bargaining. I highly recommend this dealership to anyone interested in a Lincoln. More