Malouf Ford - Lincoln, Inc.

excellent customer satisfaction Raj and Dino are perfect examples of what a salesperson should be. They both treated us with respect and they knew what they were talking about. After Raj and Dino are perfect examples of what a salesperson should be. They both treated us with respect and they knew what they were talking about. After dealing with them we wouldnt want to go anywhere else. More

Love My Super Duty By Far the best car shopping experience, I was able to make an informed decision about the vehicle I was looking at. There was No (pressure) from the By Far the best car shopping experience, I was able to make an informed decision about the vehicle I was looking at. There was No (pressure) from the sales people. I was able to test drive a couple of different model trucks to help with my decision making. They Found my Truck in the exact color and options I wanted and stayed within my budget. Definitely going back to Malouf when my wife needs a new car. Anthony More

Fast and pleasant I was extremely pleased with the fast and pleasant car buying experience at Malouf Ford. My salesman Raj really made the process stress free and I hig I was extremely pleased with the fast and pleasant car buying experience at Malouf Ford. My salesman Raj really made the process stress free and I highly recommend him to anyone looking to purchase a new vehicle. More

Buying a Mustang My daughter and I went to Malouf Ford the day after Christmas to look at the 2015 Mustang for her. We already knew what color and options we wanted. My daughter and I went to Malouf Ford the day after Christmas to look at the 2015 Mustang for her. We already knew what color and options we wanted. Dino told us he wouldn't even try to get the color from another dealer because it would be impossible. He asked my daughter if she wanted a black one because they had one but otherwise could not help us. He spent a total of 2 minutes with us. I was also interested in looking at Lincoln MKZ. Again, he was not interested in our business. Left there after 3 minutes disgusted with him and the dealership. Nothing like Malouf GMC or Cadillac - Love Dominick at GMC bought 3 vehicles from him. I was shocked on how we were treated - will never go back there. Went to Fullerton, they found the exact car with everything she wanted with no problem from another dealer. She is very happy her new Ruby Red EcoBoost Premium Mustang. More

Buying a car for my son, the graduate student. We brought my son's old car in for repairs, and as it happened, it could not be fixed quickly and reliably. He had to go back to school, by car, hal We brought my son's old car in for repairs, and as it happened, it could not be fixed quickly and reliably. He had to go back to school, by car, halfway across the country. Frank Colonna came to our rescue. He is knowledgeable, organized, low key, and very pleasant to deal with. Everyone, from there service department who was working on the old car, to several members of the sales staff was helpful and professional. We left the same day with a much newer car, paperwork, finances and everything taken care of. 2 days later my son and his friend drove straight through to Chicago. Thank you. More

VERY RUDE SERVICE CONSULTANT. dropped of car night before. they called me about 1pm to tell me the car is almost done but needs other work done, i approved it. i live about 25 mile dropped of car night before. they called me about 1pm to tell me the car is almost done but needs other work done, i approved it. i live about 25 miles from the dealer and work about 40 miles from the dealer. i left work at 5pm. they call me at 5:05 to let me know my car is done. i tell him i am on my way and asked what time they close, he says 5:30, i told him i need the car because i am going out of town, he says, i guess we'll see you tomorrow. he was so nasty, i asked if they can leave the paperwork with the car sales department and i would give him a credit card, he says no, he has to fax me a credit card auth form. i told him i would sign it when i get there, i am in my car and on my way. this is the second time with the same service consultant i have had a problem. i go that far because i want to be loyal to them because i bought the car there. i have about 4 dealer where i live that i could have gone to. just very rude and not accommodating. WHEN I MADE IT THERE I FOUND OUT THEY CLOSE AT 6PM, HE MADE ME DRIVE FAST WHEN IT WAS NOT NECESSARY AND RISK GETTING INTO AN ACCIDENT. ****WORST CUSTOMER SERVICE**** More

New Car Purchase Brian Major did a wonderful job with my new car purchase experience. He was polite, informative and took a sincere interest in making my purchase a s Brian Major did a wonderful job with my new car purchase experience. He was polite, informative and took a sincere interest in making my purchase a smooth transaction. The entire Malouf team was courtesy, professional and a pleasure to work with. More

Quick, easy, extremely pleasant car purchasing Frank Colonna is excellent! Wonderful experience! Having purchased a number of cars through the years this was the quickest, easiest , most extremely Frank Colonna is excellent! Wonderful experience! Having purchased a number of cars through the years this was the quickest, easiest , most extremely pleasant car purchasing experience. I would highly recommend Frank Colonna and Malouf Lincoln. More

Wow!!! Incredible service the best car dealer!!!! Excellent dealer!!! This is the second time we have lease with Malouf... The entire team is excellent! They helped me find my car a lincoln navigat Excellent dealer!!! This is the second time we have lease with Malouf... The entire team is excellent! They helped me find my car a lincoln navigator L 2014 I love my car it's perfect! The entire team is helpful knowledgeable and made the process seamless and stress free My husband also decided to trade in his truck and purchase one ford f150 the same day. We bought and leased a car in one day 2 cars and the process was very smooth... My advice you want honest seamless professional knowledgeable go to Malouf the best of the best. They have several dealers in one area makes it so easy to compare. The sales staff and managers great to compare pros and cons. They truly want to sell the right car for the family. Not just sell a car which most dealers are focused on that! Steve , joe, don managers that all worked together w rob our sales rep in an excellent way along w finance Jim and sam They are a dream team!! They should be a training center for dealerships Great job!!!!!!! More

Comfortable I was treated with respect, all my questions were answered. Frank made the leasing process very easy. The dealership is well run and that is apprecia I was treated with respect, all my questions were answered. Frank made the leasing process very easy. The dealership is well run and that is appreciated. I'm enjoying driving my new Escape. More