Malouf Ford - Lincoln, Inc.

I just purchased my second Ford vehicle from this dealership in two years. The entire team at Malouf Ford Lincoln is professional, honest and excellent at building relationships with their customers dealership in two years. The entire team at Malouf Ford Lincoln is professional, honest and excellent at building relationships with their customers. This is a no-pressure dealership with none of the tricks you might encounter at dealerships that are just focused on moving cars. Gerry and his service team are just as important to me as Don, Dino, Sam and the rest of the sales team when it comes to selecting Malouf Ford Lincoln for my new car purchases. If you are looking for a dealership with integrity who puts the customer first, you need to look no further than Malouf Ford Lincoln in North Brunswick, NJ. And, just in case you're wondering, I am not associated with this dealership in any way except as being a customer. In fact, I was never a Ford owner prior to 2011. After reading that the newly designed Ford Explorer was the "Truck of the Year" in 2011 I went to see what all the excitement was about at the Malouf Ford Lincoln dealership in North Brunswick, NJ. Then, after meeting the Malouf team I was certain that this was the right vehicle and dealership for me. Turns out that they always live up to their word....and that goes a long way when it comes to building a relationship with any automobile dealership. More

Don was very knowledgable, answered all of our questions we had about are vehicle, including all of the technology features. I would definitely recommend Don to all my friends and family! we had about are vehicle, including all of the technology features. I would definitely recommend Don to all my friends and family! More

Frank w as very professional from the minute he greated us at the door. He satisfied our requirements and financial wants. We are very pleased us at the door. He satisfied our requirements and financial wants. We are very pleased More

The dealership is very clean they put seat covers over the seat when they get in it. The prices is very high and I had my vehicle serviced there and they never gave me my free oil change that I get with t the seat when they get in it. The prices is very high and I had my vehicle serviced there and they never gave me my free oil change that I get with the owner advantage rewards program and I also own a Lincoln MKZ and they did a terrible job washing it when I let them service it. More

I have been a Ford and Lincoln owner for over 15 years always satisfied with service and purchases of numerous cars. I prefer to spend a little bit more on my repair or maintenance of my vehicles than to always satisfied with service and purchases of numerous cars. I prefer to spend a little bit more on my repair or maintenance of my vehicles than to take it local mechanic. I feel that experience with a brand of automobile makes you a better mechanic and this helps resolve issues that may come-up when diagnosing a car. Just recently, I was extremely disappointed with Malouf Ford Lincoln Service Department. That is because I brought in excellent condition 1995 Lincoln Town Car Cartier Series, which just had a Rear Air Suspension issue. I had my local Ford Service Department (All American Ford of Old Bridge) install the aftermarket Air Suspension but they did not have the needed computer software to diagnose the problem. After the install of the new Rear Air Suspension system, I thought I 'd bring it to Malouf Ford Lincoln Service they said that diagnostic fee was $150 and it would be applied to the overall bill of the repair. They called the next day said they put in 3 hours of work into researching the issue but that I needed to invest $300 more in diagnostic fees which now would NOT be applied to the repair of the issue. This is wrong, and I feel this is a bad practice when other dealers charge less and local mechanics offer free diagnostics. I own three Fords, and two Lincolns its Malouf lost. Just to let the readers know I towed my car 47 miles to an affiliate of All American Ford of Old Bridge, All American Ford/Lincoln of Paramus and they diagnosed the issue and applied the diagnostic fee to the repair. All American showed me loyalty by giving me a reduced repair price even though I frequent another dealership. THATS CUSTOMER SERVICE and I will always make an effort to recommend and give my business to All American Ford of Old Bridge. More

This was our second purchase of a new vehicle this past 6 months. After my excellent experience the first time, when we abruptly needed to make another purchase for my wife, we went directly to the sales te months. After my excellent experience the first time, when we abruptly needed to make another purchase for my wife, we went directly to the sales team from my purchase last summer. No pain, no strain - they identified exactly the car she wanted. Without prompting and the "usual pain", they put together a very good deal and we made the purchase. More

Dino made what could have been a painful experience easy and actually fun. We needed two cars after hurricane Sandy and Dino was a great help. Efficient, friendly, elpful, overall great experience! and actually fun. We needed two cars after hurricane Sandy and Dino was a great help. Efficient, friendly, elpful, overall great experience! More

My 2012 Fusion was filled with diesel at a local Hess station and was towed to Malouf Ford's service department on Monday. Sal, the service manager, walked me through everything the technicians were goin station and was towed to Malouf Ford's service department on Monday. Sal, the service manager, walked me through everything the technicians were going to do in order to fix my fuel system and get my vehicle running again. By Thursday I received a call that my vehicle was ready to be picked up as all repairs were made. The service department was excellent and I just can't thank them enough. I highly recommend Malouf should you need to service your vehicle, they do an excellent job! More

We went to the dealer and found the car that was advertised for the price that it stated in the advertisement. The salesman, Dino Jr., was quite attentive, helpful and upfront with his discussion a advertised for the price that it stated in the advertisement. The salesman, Dino Jr., was quite attentive, helpful and upfront with his discussion about the car. There were no pressure sales tactics used. Nothing was forced on us. In fact, this car purchase was not stressful at all; it was rather pleasant. The financial representative was upfront with all the paperwork and was able to get us a considerably low interest rate. The dealership was clean, well kept and comfortable. Over all, I would definitely go back to Malouf Ford Lincoln for another car purchase; especially since I love Fords! More

Great experience. I bought the car i wanted at the price i wanted to pay! Friendly and knowledgeable staff. Frank made sure i was comfortable with all the controls etc before i drove out... Got my iPhone s i wanted to pay! Friendly and knowledgeable staff. Frank made sure i was comfortable with all the controls etc before i drove out... Got my iPhone synced and the Microsoft SYNC functionality is GREAT! I recommend Malouf and would buy from the again. More