![](https://www.dealerrater.com/ncdn/s/8.20240418.686/Graphics/icons/close-x-orange.png)
Manchester Mazda
Manchester, CT
![](https://www.dealerrater.com/ncdn/s/8.20240418.686/Graphics/icons/question-orange.png)
Filter Reviews by Keyword
By Type
Showing 590 reviews
the best Mazda of Manchester amazes me. My family has leased 6 Mazda3s here. I always feel welcome and important. Our latest sales associate was Rachel Urso wh Mazda of Manchester amazes me. My family has leased 6 Mazda3s here. I always feel welcome and important. Our latest sales associate was Rachel Urso who was really patient, polite and professional. Since our last lease-June 5-Rachel has made herself available to answer our questions either by text, phone or in person. The service department is outstanding. Wait time is on spot and the waiting room is very comfortable. Since lease one we have also dealt with Brandon Hansen. Brandon is a big reason why we keep returning here. He is very personable and always greets us by name. More
Great experience Had a great overall experience very helpful not pushy or overwhelming. Would definitely recommend.will be going back when I need a new car.thans to Ma Had a great overall experience very helpful not pushy or overwhelming. Would definitely recommend.will be going back when I need a new car.thans to Manchester Mazda More
high quality product ; low key sales we've been buying cars from this dealership for years and have never been disappointed in the car, the sales team or the service department. No one ev we've been buying cars from this dealership for years and have never been disappointed in the car, the sales team or the service department. No one ever pressures us and the staff is courteous, friendly, and knowledgeable. More
Fantastic From top to bottom everyone took care of me and made this a very positive experience. I finally drove away from a car dealership with confidence that From top to bottom everyone took care of me and made this a very positive experience. I finally drove away from a car dealership with confidence that I was treated fairly and made the absolute right choice in vehicles and dealership. Rachel is amazing. More
An Amazing Experience A very welcoming establishment. The dealer was very helpful and nice. The car runs smoothly and I am happy about the price. I would highly recommend A very welcoming establishment. The dealer was very helpful and nice. The car runs smoothly and I am happy about the price. I would highly recommend this dealership to anyone looking to purchase a car. More
Truly Great Experience! I had been given a remarkable review of Mazda of Manchester and its team member, Ron Sloan, from family members that had purchased here. It turns out I had been given a remarkable review of Mazda of Manchester and its team member, Ron Sloan, from family members that had purchased here. It turns out these praises were entirely warranted. I just completed my own purchase, and found Ron immensely personable, knowledgeable and easy-going. Ron, along with the entire staff, showed seamless courtesy and professionalism throughout my experience, and continue to do so with follow-up communication. I would recommend anyone in the area check out this dealership if they are looking for a quality car and excellent service! More
Excellent service The people in both the service department and the sales department are knowledgeable and sincere in their efforts to communicate effectively informati The people in both the service department and the sales department are knowledgeable and sincere in their efforts to communicate effectively information to customers. I have purchased three vehicles over the years from this dealership and I have no complaints. They have been consistently reliable and kind. Kindness counts. More
Peaceful experience The whole shopping and buying experience was peaceful. Rich was professional and attentive but it was his easy going style that made the whole proces The whole shopping and buying experience was peaceful. Rich was professional and attentive but it was his easy going style that made the whole process a positive one. I had visited a few dealers while shopping and often, they were very similar in approach and tried the ‘hard sell’ style that is a huge turn off. Tthank you Rich for a positive experience! I will certainly recommend to others Manchester Mazda, and Ruch, is the place to go John More
Awesome dealership!!! This is by far the best dealership I have ever been to. Everyone that I had contact with from Lisa Friedrich in management to Rachel Urso in sales and This is by far the best dealership I have ever been to. Everyone that I had contact with from Lisa Friedrich in management to Rachel Urso in sales and Mark Smith in finance were all extremely professional and treated you like you were their only customer. Even after purchasing the my Mazda I received emails to congratulate me on my purchase and to offer any help with questions I might have. This is what is known as great service! It was so worth the drive! They offered me the best price around and would definitely buy from them again and recommend them to my friends and family. Thank you so much! Love my Mazda CX 5. More
Friendly, warm and inviting I new right from the start this was going to be a different experience. When I inquired about the 2016 Mazda CX-5 that I saw on line, I didn't get a I new right from the start this was going to be a different experience. When I inquired about the 2016 Mazda CX-5 that I saw on line, I didn't get a bunch of phone calls pressuring me to come in to test drive. I got a friendly email asking me when I would like to come visit and test drive, I made the arrangement and went in and met with Rich and Lisa. They were both warm and inviting. Rich was low pressure and informative. Took us for a test drive and I not only really liked the car, I really like the way I was being treated. He answered all of my questions, followed up with an email once I left, and made himself available for any follow up questions I might have. I never once felt any pressure to make any commitment before I was ready. I would highly recommend this dealership for anyone who just wants a great experience and a great vehicle. More