Manchester Mazda

We moved to the Tolland area a few years ago and went once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer ne once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer nearby and found Mazda of Manchester. We had the complete opposite experience with Mazda of Manchester than we did with the dealer in Hartford .... Mazda of Manchester was much more courteous, more knowledgeable, kept us informed, returned our car in a timely manner, just all around excellent customer service and car service. They do not perfprm any work that is not deemed necessary (unlike the Hartford dealer). We would not even consider going elswhere at this point. Also, when we are ready to purchase our next new Mazda, it will definitely be from Mazda of Manchester. More

The employees I worked with were very informative and very helpful. It was my first time buying a new car, and they made it quick and easy. very helpful. It was my first time buying a new car, and they made it quick and easy. More

I was very pleased with my overall experience. Everyone that I dealt with was great. The whole team listened and then went to work for me. Very different experience then at most car dealerships. Im in s that I dealt with was great. The whole team listened and then went to work for me. Very different experience then at most car dealerships. Im in sales myself so I am hard to impress when it comes to making the sale simply because I know how I treat my customers and have high expectations on how I want to be treated. Michelle and Bob were wonderful and treated me the way I would treat my customers!! More

I found a used vehicle online that I was interested in viewing. Through their live chat online, I was able to set an appointment to test drive it that same evening. My husband and I were there well past viewing. Through their live chat online, I was able to set an appointment to test drive it that same evening. My husband and I were there well past their closing time, and never felt like they wanted to leave. Kate was very pleasant to work with and made all phone calls necessary for us to purchase this vehicle. We were able to drive the car home the very next day! I would definitely recommend this dealership to anyone interested in buying a new or used vehicle More

I usually have a feeling that I'm preparing for battle when going into a car dealership. That was not the case at all with Mazda of Manchester. Pat made the process more of a friendly consultation, with n when going into a car dealership. That was not the case at all with Mazda of Manchester. Pat made the process more of a friendly consultation, with no gimmicks at all. He knew the vehicle very well -- highlighting the features/benefits. Pricing and financing was exactly in line with what I had envisioned from doing my independent research up-front. Vehicle pick-up was great, they went all out to make us feel like a valued customer. They are just good people at Mazda of Manchester, the overall experience was the best I've had in purchasing a new vehicle. More

Very responsive to what I was looking for. There were cars to test drive and I was even given the option to try the car I was most interested in overnight. Sometimes women are not taken seriously when b cars to test drive and I was even given the option to try the car I was most interested in overnight. Sometimes women are not taken seriously when buying a car, and this was totally not true of this dealership. In addition, they were pleasant and friendly. It was one of the best car buying experiences I have ever had. More

By the time I stopped by the dealership, I knew the car I wanted (Mazda3 Skyactiv hatchback). I also knew the price I was willing to pay, and the approximate value of my trade. The test ride went great. T wanted (Mazda3 Skyactiv hatchback). I also knew the price I was willing to pay, and the approximate value of my trade. The test ride went great. The car was just as I expected. The salesman was very nice and answered all my questions. They evaluated my trade and came back with the right price the first time. Not wishing to waste time going from dealer to dealer, I accepted the deal. I gave them a deposit and picked out a color (which they didn't have in stock). Two days later, I came back with my check and drove away with my new car. Prior to leaving, everything I needed to know about my new Mazda3 was explained thoroughly. I love the car; it is everything I hoped it would be. The sales experience was quick and the price was fair. I had intended to visit a few local Mazda dealers before purchasing. However, if you do your research first, there is no reason to shop around if you get the fair price you want. Thanks for a satisfying shopping experience! More

My son and I were looking for a car for him and we were hoping to find our 3rd Mazda Tribute. Given that this model has been discontinued we knew it would be a difficult search. My son was referred to Kate hoping to find our 3rd Mazda Tribute. Given that this model has been discontinued we knew it would be a difficult search. My son was referred to Kate at Mazda in Manchester and we showed up there Monday afternoon without an appointment. Fortunately Kate was there and was extremely helpful in getting us into the perfect Mazda Tribute in great condition and a great price. Kate was very friendly and knowledgeable and thanks to her efforts and the efforts of Lisa in financing my son was driving home in his new Tribute later that afternoon. The whole process was so easy and i have no doubt that if we have any issues they will be just as friendly and helpful! This was the easiest car buying experience we've ever had! More

Dealing with Mazda of Manchester, was an over all excellent experience. I really liked their informative, but low pressure salesmanship. I described what I was looking for and that I was on a specifi excellent experience. I really liked their informative, but low pressure salesmanship. I described what I was looking for and that I was on a specific budget, and they actually listened and found me the car to fit my needs and at a price I could afford. I will definitely recommend them to friends and family. More

I recently bought a used Mazda at Mazda of Manchester, and Kate and Lisa were wonderful in helping me through the process. Kate showed me the certified pre-owned Mazdas they had available and took me for and Kate and Lisa were wonderful in helping me through the process. Kate showed me the certified pre-owned Mazdas they had available and took me for a test drive in a 2010 Mazda 3. She explained all of the features of the car, and by the time we returned to the lot I knew I wanted to buy it. Kate and Lisa assisted me with all of the paperwork and explained my options in terms of financing the car. Purchasing a new car can be daunting, but everyone at Mazda of Manchester was extremely helpful, friendly and trustworthy. I'm glad I chose Mazda of Manchester as I purchased my car, and I know that I will be taking my car there any time it needs to be serviced. They have a great staff and a welcoming atmosphere. More