Mandal Buick GMC

Items requested to be done were not. I paid for tire rotation and they were not. I asked for a leak in a tire to be fixed and it was not. I paid for tire rotation and they were not. I asked for a leak in a tire to be fixed and it was not. More

One of the best up to date service departments as well as friendly and knowledgeable staff. friendly and knowledgeable staff. More

Provided fast, friendly and great customer service. The waiting area was accommodating while waiting for my vehicle. The waiting area was accommodating while waiting for my vehicle. More

Very understanding and does very good job. I highly recommend them. Service was very good. I highly recommend them. Service was very good. More

We have bought five vehicles from MANDAL dealerships. Three from GMC and two from BMW. The service departments between the two are night and day. BMW takes care of everything we ask of them and more. Ser Three from GMC and two from BMW. The service departments between the two are night and day. BMW takes care of everything we ask of them and more. Service at GMC has always been subpar. I have brought my Denali in for a specific break noise in the past and was told everything was fine some just make noise. This has probably been a year ago that it was brought up. I addressed the noise again with the service I just came in for and was told my inside brake pad was completely gone!! So I asked if brakes are not checked when they come in for service because it should’ve been notice with all the services in between. I was told they only check if they’re really bad or told to? Tire tread depth brake pads tire pressure along with all fluids have always been a priority at all dealerships I’ve dealt with along with testing the battery. I was then told by another service advisor that my vehicle is known for the calipers sticking which I’m sure why the inside brake pad was wore down and not the rest of the brakes. I was told that my extended warranty just expired and that there’s nothing that could be done for the sticking caliper. Keep in mind I brought the vehicle in and asked for the same exact brake caliper to be looked at and no notes were added to the account and the issue was never addressed nor resolved. Now that my warranty has expired now I’m being told that it’s a sticky caliper and won’t be cover by warranty. More

Susie is great! !! She deserves a raise! Would recommend this dealership to my friends and family. !! She deserves a raise! Would recommend this dealership to my friends and family. More

I had a 7:00 a. m. appointment for oil change and tire rotation. They finished around 9:00 a.m.. No communication from service department during this 2 hour period m. appointment for oil change and tire rotation. They finished around 9:00 a.m.. No communication from service department during this 2 hour period. When the work was complete, I asked why it took so long and was told 2 people called in sick. I understand this happens and it is not within your control, however, at a minimum, I think you should communicate with your patrons and let them know the situation. That way, they can decide if they want to wait or come back another time. More

Has a great experience with everyone at Mandal GMC. Kira was very knowledgeable and there was no pressure from the dealership staff. We ordered a truck to get exactly what we were looking for and they Kira was very knowledgeable and there was no pressure from the dealership staff. We ordered a truck to get exactly what we were looking for and they were transparent through the whole process. Would definitely recommend these folks. More

Very efficient and friendly. Would recommend the dealership to friends and family. Always works to accommodate. Would recommend the dealership to friends and family. Always works to accommodate. More

Wonderful facility. Helpful staff without any obstacles between me and purchasing my vehicle. Service center also great Helpful staff without any obstacles between me and purchasing my vehicle. Service center also great More