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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
790 Reviews

790 Reviews of Mandal Pontiac Buick - Service Center

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June 24, 2025

Great service each time I go there. The employees you have there are really great people and friendly. More

by NENE0362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Mandal Buick GMC responded

Thank you so much for your review! We appreciate your positive feedback about the great service and friendly employees at Mandal Buick GMC. We strive to make every visit a pleasant experience. We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

June 21, 2025

Our Service advisor was very respectful and very helpful. Our vehicle was repaired correctly. Our vehicle had the fuel injectors replaced on a previous repair and then the coils along with the spark plugs ne More

by hauk.gustavsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us, Hauk! We appreciate your feedback regarding the service you received, and we are glad to hear that your vehicle's repairs were completed successfully. It’s great to know that our team was respectful and helpful during your visit. If you have any more concerns or need further assistance with your vehicle, please feel free to reach out to us at Mandal Buick GMC. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

June 20, 2025

Never had a problem with y'all. Like the service I get on my 2013 gmc terrain, More

by MISIPIJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with us at Mandal Buick GMC and appreciate the positive feedback regarding your 2013 GMC Terrain. We look forward to continuing to provide you with excellent service in the future! Sincerely, the Team at Mandal Buick GMC

June 20, 2025

The Servis Department is by far the best Servis Department. The front desk is and has always been very professional and polite. The waiting room and restrooms are always clean. I’m happy to hav More

by Tony.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mandal Buick GMC responded

Thank you so much for your wonderful review, Tony! We're thrilled to hear that you had such a positive experience with our Service Department at Mandal Buick GMC. Our team strives to maintain professionalism and cleanliness, and it’s great to know that it made a difference for you. We look forward to assisting you again when you’re ready to purchase your next vehicle! Sincerely, the Team at Mandal Buick GMC

June 20, 2025

Tried making appointment over the web site twice but at end said not able at this time. called and had no problem making appt with Jamie as usual. Arrived and was ckd in immediately with no problem. time t More

by TIMLERTOMMY
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We're thrilled to hear that Jamie was able to assist you in making your appointment and that your visit went smoothly. At Mandal Buick GMC, we strive for excellent service and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

June 20, 2025

There was a little to no waiting time for my appointment. The service was done in a professional friendly manner and the customer service upon exit was very friendly.. More

by erkennedy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Mandal Buick GMC was efficient and friendly. Our team always strives to provide top-notch service, and it’s great to know we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

June 18, 2025

Great customer service, they are very helpful and friendly. Never had a problem with ghem More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review, Myra! We truly appreciate your kind words about the customer service at Mandal Buick GMC. Our team works hard to ensure a friendly and helpful experience, and we're delighted to hear that you have never encountered any issues. We look forward to assisting you in the future! Sincerely, The Team at Mandal Buick GMC

June 16, 2025

October 2024, I went to Mandal Buick GMC knowing exactly which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell More

by JEN82580
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Regueira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vertudazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us, Jen. We appreciate your detailed feedback regarding your purchase of the 2024 GMC Terrain at Mandal Buick GMC. We understand your concerns about the financing rate and the situation with Auto Butler. Our team strives to ensure our customers are fully informed and satisfied, and it seems we fell short in your case. It’s important to us to provide clarity regarding all aspects of purchasing a vehicle. Regarding your financing, we encourage you to contact us directly so we can address your specific situation. Additionally, your thoughts on service options and dealership comfort are valuable. We take customer comments seriously and would like to discuss this with you further, so please consider reaching out to us at Mandal Buick GMC. Your feedback is valuable in helping us improve our services. Sincerely, the Team at Mandal Buick GMC

Jun 17, 2025 -

JEN82580 responded

Mandal has provided a response only to show a fake caring appearance to the public. They specifically Daniel, totally disregarded my last attempt to figure out and resolve the Auto Butler issue. Mandal employees have all of my contact info because I purchased there and have spoken to them on numerous occasions due to several more problems not listed above. Example cargo door had trash in the paint, missing bushing on roof rack, trash in paint above doors, cracked headlight. On my first visit, I was told I'd have to come back to test drive and purchase because the vehicle I wanted had to be inspected. Saleswoman called me while I was test driving in another state at a different dealership. I returned drove and purchased the vehicle but if indeed it was inspected, how could a brand new vehicle have so much damage ? When I "thought" all that mess was resolved, is when I asked for a refund on Auto Butler. Actually, my husband went in person to ask. He was told our rebates were increased making Auto Butler free. We were not told this and we have no proof of this. However I do have a receipt for $1,099 paid for Auto Butler. My husband asked the guy (likely Tony or Patrick) to explain it to me but the guy said he wasn't speaking to me and said we xxxxx the dealership. I suppose he means because they repaired so many damaged things on a new vehicle with only 10 miles on it but I would think GMC reimbursed them.

June 15, 2025

We waited for our car. They never came to tell us it was ready. Went and ask when we seen our car sitting outside the window. More

by ginabugrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any of the service peoples names
Jun 16, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand that waiting for your vehicle without being informed can be frustrating. At Mandal Buick GMC, we strive to provide timely updates to our customers, and we appreciate your feedback. Please feel free to reach out to us directly so we can address your concerns and improve our service. Your satisfaction is important to us. Sincerely, the Team at Mandal Buick GMC

June 11, 2025

It's where I bought my 1500 truck so I had the service done on it and my 300 More

by ronaldtate551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience with us, Ronald. We appreciate your support for Mandal Buick GMC and we're glad you chose us for both your 1500 truck purchase and service. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

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