Mandal Pontiac Buick - Service Center

It was a truly great experience from first phone call to picking up my vehicle. picking up my vehicle. More

Professional service as expected with a huge smile on their face at that! Thanks for a wonderful service department! their face at that! Thanks for a wonderful service department! More

Customer service is outstanding! ! KD, Jamie and finance guy did a great job on getting me in my new car ! KD, Jamie and finance guy did a great job on getting me in my new car More

They take care of their customers for sure. Great service. The place is always clean. Great service. The place is always clean. More

I was driving from Texas and was having a battery problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service. problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service. More

I brought my Sierra in for an oil change and tire rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the qu rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the quick turnaround time! More

Great place and great staff! Thanks again for everything. The only place I take my truck for service. Thanks again for everything. The only place I take my truck for service. More

The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

They are always to nice when we come in. Never had a problem with the people. Never had a problem with the people. More

Dropped off my Buick enclave to have the air worked on. It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic Quoted $3500 to have it fixed. We decided that was too much money. So we decided not have it fixed there. On the drive home the air would not get cold at all. It stayed hot air the whole way home. Called the dealership and they couldn’t give an answer as to why it wasn’t working now. All that was said was “well do you want us to fix it?” As it’s the start of summer and already super hot we decided that we would spend the $3500 and just let them fix it. Mainly because we didn’t know who else to go to. Dropped it off on a Friday. And was told it would be ready Wednesday. We had to get a rental car in the meantime. When we called Wednesday to find out the status because we hadn’t heard anything, we were told that the guy who was in charge of our car was not there and nobody else knew the status of our car. Next day we called again and was told the same thing. We asked to speak to someone else. Finally we were told our car was not ready and that it would probably be ready the next day. So two days after we were told it would be ready. When we picked it up and paid for it, it was still making a noise. Brought it back to them and they said they could barely hear the noise and nothing was showing as wrong. Was finally told they would do research and get back with us. Haven’t heard from them since. Will not be taking it back there ever again. More