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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
481 Reviews

481 Reviews of Mandal Pontiac Buick - Service Center

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April 14, 2024

Always willing to take care of their customers. Outstanding service. Would not take my vehicles anywhere else. More

by miketomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mandal Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mandal Buick GMC for your vehicle needs. Sincerely, the Team at Mandal Buick GMC

April 13, 2024

Customer service should be improved. I was told that if I had waited rather than gone home they would have gotten to my vehicle quicker. I had to call to check on the vehicle. They shoul More

by MARGARETREEDY1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason & a lady, don't know her name.
Apr 15, 2024 -

Mandal Buick GMC responded

We are not happy to hear about your recent experience with us, Margaret. We pride ourselves on offering our guests the best possible customer service experience. Please contact us and we will work on a solution to your issue together. Sincerely, the Team at Mandal Buick GMC

April 10, 2024

Treated wonderfully by everyone from when I started looking to buy, through financing and with first service. More

by karlarosealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevar
Apr 12, 2024 -

Mandal Buick GMC responded

Hi Karla, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, the Team at Mandal Buick GMC

April 09, 2024

Your team was the best. They were able to fix my car for me in one day. I cannot say how glad that made me. My husband was in the hospital and I needed my car as soon as More

by itlbok6016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Mandal Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, the Team at Mandal Buick GMC

April 09, 2024

The service department is ready on time for my appointment. They are friendly and efficient. More

by docjoc.os
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Mandal Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, the Team at Mandal Buick GMC

April 06, 2024

They were courteous and efficient. They appeared to be concerned about getting everything correct. Very helpful More

by LESANDJANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mandal Buick GMC responded

Thank you for this amazing review! We appreciate your business. Sincerely, the Team at Mandal Buick GMC

April 04, 2024

Friendly and helpful staff, prompt and solid service. What more can an person ask for? More

by itsjosephsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Apr 05, 2024 -

Mandal Buick GMC responded

Thank you, Joseph, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, the Team at Mandal Buick GMC

April 03, 2024

The employees were nice and helpful while I was waiting on my vehicle to be serviced More

by JCSO105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mandal Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

Shortly stood around without being acklodged before getting helped. Had a few recalls but couldn't get them taking care of at the time, was told next time I came in. Well it was the next time I came in More

by mrkamke
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

Professional, knowledgeable, and friendly staff. Service Advisor (Susie H) was thorough and patient with my (new GMC owner) questions. More

by jr46
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Mandal Buick GMC responded

Thank you for the awesome feedback! Susie is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

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