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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
779 Reviews

779 Reviews of Mandal Pontiac Buick - Service Center

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June 05, 2025

Customer service is outstanding! ! KD, Jamie and finance guy did a great job on getting me in my new car More

by ANGELATHUTRIEU
Recommend Dealer
Yes
Employees Worked With
Jamie, KD
June 04, 2025

They take care of their customers for sure. Great service. The place is always clean. More

by NENE0362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Mandal Buick GMC responded

Thank you for your kind words about Mandal Buick GMC! We're thrilled to hear that you felt well taken care of and appreciated our clean environment. Your satisfaction is our priority, and we look forward to serving you again soon! Sincerely, the Team at Mandal Buick GMC

June 04, 2025

I was driving from Texas and was having a battery problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service. More

by Dbgjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that we could assist you with your battery problem and get you back on the road safely. At Mandal Buick GMC, we strive to provide excellent customer service, and it’s great to know we met your needs. We look forward to seeing you again on your next visit! Safe travels! Sincerely, the Team at Mandal Buick GMC

June 04, 2025

I brought my Sierra in for an oil change and tire rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the qu More

by FDENICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your Sierra's oil change and tire rotation. Our team at Mandal Buick GMC always aims for efficiency, and it's great to know you appreciated the quick turnaround despite a busy garage. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 03, 2025

Great place and great staff! Thanks again for everything. The only place I take my truck for service. More

by Patricklleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Husley
Jun 03, 2025 -

Mandal Buick GMC responded

Thank you, Patrick, for the wonderful review! We truly appreciate your kind words about our staff and are thrilled to be your go-to place for servicing your truck. We look forward to seeing you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

June 01, 2025

The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

by IFIXGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mandal Buick GMC responded

Thank you so much for your review! We're glad that your experience with Mandal Buick GMC has been amazing, and we appreciate your continued trust in us for your vehicle purchases. Shawn will be delighted to know that he contributed to your smooth process. We look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 31, 2025

They are always to nice when we come in. Never had a problem with the people. More

by GWALTMAN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Mandal Buick GMC responded

Thank you for your review! We're happy to know that you've always had a positive experience with our team at Mandal Buick GMC. We appreciate your feedback and look forward to welcoming you back for your next visit. Sincerely, the Team at Mandal Buick GMC

May 31, 2025

Dropped off my Buick enclave to have the air worked on. It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic More

by CWELDY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Mandal Buick GMC responded

Thank you for sharing your experience. We understand how concerning it is to face ongoing issues with your vehicle after a significant repair, especially when communication is unclear and delays extend beyond the original timeline. Your feedback about the service process and follow-up will be reviewed by the team at Mandal Buick GMC. If you'd like to share any additional details, please contact us directly. We appreciate you bringing this to our attention. Sincerely, the Team at Mandal Buick GMC

May 30, 2025

SERVICE WAS OK, BUT WAITING TIME WAS HORRIBLE, ARRVAL 6. 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TES More

by NEWTONKEEYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We’re glad to hear the technician did an excellent job and appreciate your recognition of their work. However, we understand your concerns regarding the extended wait time despite having a 7:00 a.m. appointment. Timely service is important, and we recognize how delays like this can impact your experience. Your comments will be shared with the team at Mandal Buick GMC as we continue working to improve scheduling and efficiency. If you’d like to discuss this further, we encourage you to contact us directly. Sincerely, the Team at Mandal Buick GMC

May 28, 2025

Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! More

by SCOTT3642
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service drive greeter. It's the first impression of your service dept. & these pe
May 28, 2025 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you experienced the professional and friendly service that Mandal Buick GMC strives for. Our service team works hard to meet your expectations, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

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